General Manager - Operations
Cognizant
Date: 23 hours ago
City: Hyderabad, Telangana
Contract type: Full time
Job Summary
We are seeking an experienced General Manager - HC with 16 to 18 years of experience to join our team. The ideal candidate will have expertise in Accounts Receivable and a strong background in Revenue Cycle Management Provider Calling and Accounts Receivables. This is a work-from-office position with night shifts. No travel is required.
Responsibilities
Certified Revenue Cycle Representative (CRCR) Certified Accounts Receivable Professional (CARP)
We are seeking an experienced General Manager - HC with 16 to 18 years of experience to join our team. The ideal candidate will have expertise in Accounts Receivable and a strong background in Revenue Cycle Management Provider Calling and Accounts Receivables. This is a work-from-office position with night shifts. No travel is required.
Responsibilities
- Lead the Accounts Receivable team to ensure timely and accurate processing of invoices and payments.
- Oversee the Revenue Cycle Management process to maximize revenue and minimize losses.
- Provide guidance and support to the Provider Calling team to ensure effective communication with healthcare providers.
- Develop and implement strategies to improve the efficiency and effectiveness of the Accounts Receivables process.
- Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.
- Collaborate with other departments to ensure seamless integration of Accounts Receivable processes with other business functions.
- Ensure compliance with all relevant regulations and company policies.
- Conduct regular performance reviews and provide feedback to team members to support their professional development.
- Manage the resolution of complex billing and payment issues in a timely manner.
- Develop and maintain strong relationships with key stakeholders including healthcare providers and insurance companies.
- Prepare and present regular reports on Accounts Receivable performance to senior management.
- Stay up-to-date with industry trends and best practices to ensure the company remains competitive.
- Drive continuous improvement initiatives to enhance the overall efficiency and effectiveness of the Accounts Receivable function.
- Must have a strong background in Accounts Receivable with at least 16 years of experience.
- Should possess extensive knowledge of Revenue Cycle Management and Provider Calling.
- Must have experience in managing large teams and driving performance improvements.
- Should have excellent communication and interpersonal skills.
- Must be able to work night shifts and be comfortable with a work-from-office model.
- Should have a proven track record of developing and implementing successful strategies to improve Accounts Receivable processes.
- Must be detail-oriented and able to manage multiple priorities effectively.
- Should have strong analytical skills and the ability to interpret complex data.
- Must be proficient in using relevant software and tools for Accounts Receivable management.
- Should have a strong understanding of relevant regulations and compliance requirements.
- Must be able to work collaboratively with other departments and stakeholders.
- Should have a proactive approach to problem-solving and be able to think strategically.
- Must be committed to continuous learning and professional development.
Certified Revenue Cycle Representative (CRCR) Certified Accounts Receivable Professional (CARP)
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