Front Office Executive (Female)
JOGO Health
Date: 2 weeks ago
City: Chennai, Tamil Nadu
Salary:
₹250,000
-
₹300,000
per year
Contract type: Full time
Skills:
Communication, Interpersonal Skills, Language, MS Office, Listening, Multitasking,
Communication, Interpersonal Skills, Language, MS Office, Listening, Multitasking,
- Maintain telecommunication system.
- Should be able to answer inquiries regarding the services delivered at the clinic.
- Maintain proper patient data.
- Assist the clinic in scheduling appointments and meetings.
- Patient / Customer care
- To handle patient queries and direct them appropriately
- To manage billing and discount information with patients
- To efficiently deliver procedures laid down for customer care - these include invoicing.
- Patient Feedback needs to be filed and effectively implemented.
- Managing appointments
- To adhere to company policy and presentation
- Preparation of Daily reports including Patient Count
- Courier Dispatch Log has to be maintained.
- Housekeeping employee duty Logbook need to be maintained.
- Appointment Reminder calls have to be completed on the previous day evening for the smooth flow of patients.
- Doctor Appointment Calendar has to be maintained.
- Orients and educates patients and their families by meeting them and explaining about the care plans and other information relating to the treatments.
- Respect patients by recognizing their rights; and maintaining confidentiality.
- Follow up of investigations and diagnostic reports.
- IP advance collection.
- Preauthorize pending should clear within 24 hours.
- Discharge intimation status should be given not more than 12 hours.
- Probable Date of Discharge should be updated daily.
- Billing card check.
- No delay in discharge
- Time taken for discharge should be within 4 hours.
- Collection of feedback against discharges.
- Ensure high patient satisfaction.
- Ensure all patient grievances are recorded and addressed.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Software Engineer - B
Capgemini,
Chennai, Tamil Nadu
4 hours ago
At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, we’ll provide everything you need to do your...
Scrum Master
Virtusa,
Chennai, Tamil Nadu
4 days ago
Job DescriptionStrong Project Management as well as relevant technical skills for managed projects and programs.Role Responsibilities IncludeAccountable for managing the lifecycle for a complex cross functional body of work that has a long-term positive impact on the companyDefine and organize the program, outline tenets, analyze data, drive performance improvements, and influence resource allocation for all stages of execution (from ideation...
ERP Configuration Specialist with SQL (OTE $25,000/year USD), Sparkrock
Sparkrock,
Chennai, Tamil Nadu
5 days ago
Are you a well-seasoned professional with years of successful implementations under your belt? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around the world?Sparkrock helps social benefit organizations like nonprofits, school boards, and government agencies to reach their greatest potential using technology. We help to make these mission-driven organizations more efficient, freeing...
