Front Office Associate Jobs in Spree Hotels - Nanded, Maharashtra, India

Job Requirements

Job Title: Front Office Associate Jobs in Spree Hotels - Nanded

Company Name: Spree Hotels

Location: Nanded, Maharashtra, India

Salary: ₹16,000 - ₹18,000 per month

Qualification: Graduate and above

Work Experience: Previous experience in hospitality or customer service is a plus but not mandatory

Job Description

Are you passionate about providing outstanding customer service and creating memorable guest experiences? Spree Hotels is seeking a Front Office Associate to join our dynamic team in Nanded, Maharashtra. As a Front Office Associate at Spree Hotels, you will be instrumental in delivering a welcoming atmosphere and ensuring guest satisfaction throughout their stay.

In this role, you will be responsible for managing various front desk operations, addressing guest inquiries, and providing top-notch service to enhance the overall guest experience at Spree Hotels. If you have a knack for multitasking and a genuine interest in hospitality, this is a fantastic opportunity to grow with our team.

Responsibilities

• Greet and welcome guests warmly as they arrive at Spree Hotels, making a strong first impression.
• Assist with check-in and check-out procedures to ensure a smooth and efficient guest experience.
• Handle guest inquiries and requests promptly, providing accurate information and resolving issues as needed.
• Manage room reservations and assignments, coordinating with housekeeping to meet guest expectations.
• Provide detailed information about hotel amenities and local attractions to enhance the guest experience at Spree Hotels.
• Maintain accurate guest records and process payments, adhering to Spree Hotels' policies and procedures.
• Handle phone calls and emails related to reservations, cancellations, and general inquiries.
• Ensure the front desk area is clean and organized, maintaining a professional environment.
• Coordinate with other hotel departments to fulfill guest needs and requests efficiently.
• Assist with administrative tasks, including filing and data entry, as required by Spree Hotels.
  
  

Requirements

• Graduate and above in any field, with a preference for candidates with experience in hospitality or customer service.
• Previous experience in a front office or customer service role is advantageous but not essential.
• Strong communication skills and a friendly, professional demeanor.
• Excellent organizational skills and attention to detail.
• Ability to handle multiple tasks efficiently and work under pressure.
• Basic computer proficiency and familiarity with hotel management software.
• A positive attitude and commitment to exceptional customer service.
• Willingness to work shifts, including weekends and holidays, as required by Spree Hotels.
  
  

Benefits

• Competitive salary of ₹16,000 - ₹18,000 per month, with potential for additional perks.
• Opportunity to work with a reputable hotel chain, Spree Hotels, known for its supportive and dynamic work environment.
• Career advancement opportunities within the hospitality industry at Spree Hotels.
• Employee benefits, including discounts on hotel services and other perks.
  
  

Join Spree Hotels and be part of a team that values excellent service and employee growth. Apply now