Front Desk Representative

Job Summary

We are looking for a pleasant and professional Front Desk Representative to manage our front desk and perform a variety of administrative and customer service tasks. As the first point of contact, you will be the face of the company and play a vital role in creating a welcoming experience for visitors, clients, and employees.

Location: Nana Chiloda,Ahmedabad

Key Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person or department.
• Answer, screen, and forward incoming phone calls professionally.
• Ensure the front desk area is tidy and presentable with all necessary materials (e.g., brochures, forms, stationery).
• Manage incoming/outgoing mail and deliveries.
• Coordinate with the team for office maintenance, stationery, and housekeeping.
• Handle basic queries and provide accurate information in person, via phone, or email.
• Assist in scheduling meetings, appointments, and managing meeting rooms.
  
  

Requirements

• Proven work experience as a receptionist, front desk representative, or similar role preferred.
• Proficiency in MS Office (Word, Excel, etc).
• Professional attitude and appearance.
• Excellent written and verbal communication skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Graduate in any discipline.
  
  

Note: This job description is intended to convey information essential to understanding the scope of the Front Desk/Receptionist role. It is not intended to be an exhaustive list of qualifications, skills, duties, or responsibilities. Additional tasks may be assigned as needed.