Front Desk Executive

Company Overview

Career Craft Consultants India Pvt Ltd is a prominent player in the education industry, headquartered in Gujarat. The company specializes in providing comprehensive consultancy solutions and has a workforce of 51-200 employees. For more information, visit careercraftconsultants.co.in.

Job Overview

We are seeking a dedicated Front Desk Executive to join our team in Rajkot on a Full-Time basis. This position is ideal for freshers with 0 to 1 year of experience, offering an excellent opportunity to kickstart a career in front desk operations within the education sector.

Qualifications and Skills

• Strong knowledge and skills in aviation, hospitality industry, and study abroad industry are mandatory for this position (Mandatory skill).
• Hands-on experience or understanding of front desk operations to effectively manage daily reception activities.
• Proficiency in hospitality management to ensure a welcoming and professional environment for clients and guests.
• Excellent customer service skills to provide top-tier service and address client inquiries and feedback efficiently.
• Strong communication abilities, both verbal and written, to interact effectively with clients and internal teams.
• Basic skills in using office software, such as MS Office, to handle administrative tasks efficiently.
• Ability to multitask and manage time effectively in a dynamic environment to ensure smooth operations.
• Positive attitude and a proactive approach towards addressing client and organizational needs.

Roles and Responsibilities

• Greet and assist visitors with a professional demeanor to ensure a positive first impression.
• Answer and redirect phone calls, and handle emails and correspondence efficiently.
• Coordinate with internal departments to streamline processes and enhance client service delivery.
• Manage front desk operations, including scheduling appointments and maintaining a tidy reception area.
• Assist in the organization and coordination of company events and client meetings.
• Maintain and update records of client interactions and feedback regularly.
• Support administrative tasks as needed to facilitate operational efficiency.
• Promote the company's educational services to potential clients and provide necessary information.