Front Desk Executive

Job Title: Front Desk Executive

Company Profile:

Money Honey Financial Services Pvt Ltd Money Honey Financial Services Pvt Ltd, incorporated in 8th May of the year 2008 at Mumbai. The Money Honey is a one-stop shop for information, advice as well as transaction execution of financial services. Money Honey along-with its subsidiaries caters to entire gamut of financial services including equities and commodities broking, portfolio management, distribution of mutual funds, Commodities, Govt Bonds, IPO, Fixed Deposit, etc. A specialized and trained team facilitates the smooth acquisition and servicing of a large customer base.

Job Summary:

We are seeking a professional and friendly Front Desk Executive to be the first point of contact for our visitors and clients. This role involves handling phone calls, managing appointments, providing information, and ensuring a positive customer experience while supporting administrative tasks.

Key Responsibilities:

- Greet and assist visitors, clients, and guests.

- Answer and direct phone calls, take messages.

- Schedule appointments and manage meeting rooms.

- Provide information about the company and services.

- Maintain a clean and organized front desk area.

- Manage incoming/outgoing mail and deliveries.

- Ensure visitor security protocols are followed.

- Support administrative tasks like filing, photocopying, and data entry.

- Address visitor complaints and concerns promptly.

Qualifications:

- Bachelors or equivalent; additional qualifications in office administration are a plus.

- Strong communication and interpersonal skills.

- Proficiency in MS Office and phone systems.

- Ability to multitask and work efficiently in a fast-paced environment.

Skills:

- Excellent organizational skills

- Professional appearance and demeanor

- Problem-solving abilities

- Customer-oriented mindset