Front Desk Executive

Recruitment Hub


Date: 1 week ago
City: Delhi, Delhi
Contract type: Full time
Job Title: Front Desk Executive

Reports to: Front Office Manager

Location:Vasant Kunj (Delhi)

Job Type: Full-time

We are seeking a courteous and efficient Front Desk Executive to provide exceptional guest experiences.

Responsibilities

Guest Services

  • Check-in/check-out guests, handle room assignments, and manage guest requests.
  • Provide information on hotel services, amenities, and local attractions.
  • Resolve guest complaints and concerns.

Front Office Operations

  • Manage front desk operations, including reception, concierge, and telephone services.
  • Maintain accurate records, reports, and guest information.
  • Coordinate room allocations, modifications, and cancellations.

Communication

  • Liaise with housekeeping, FB, and other departments to ensure seamless service.
  • Respond to guest inquiries, emails, and messages.
  • Maintain professional relationships with colleagues and guests.

Revenue Management

  • Process payments, handle billing inquiries, and optimize room sales.
  • Upsell rooms and promotions to increase revenue.

Security and Safety

  • Ensure guest safety and security.
  • Monitor CCTV, handle emergencies, and report incidents.

Requirements

  • Minimum 1 year of experience in hotel front desk operations.
  • Good communication, interpersonal, and problem-solving skills.
  • Graduate.

What We Offer

  • Competitive salary.
  • Training and development opportunities.
  • Collaborative work environment.

Connect with Recruiter:-

Whatsapp - Deva Malik - 8287727454

Email - [email protected]

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