FMS Contract Management - 8299

Job Purpose

Monitor the boarding gates, check-in counters and baggage reclaim Visual Docking Guidance System (VDGS) and Gate Operating System (GOS) at DIAL through Closed Circuit Television, make manual / automated announcements and coordinate with concerned teams to take corrective action for removing congestion in the terminal as per the requirement of Airlines/ Operations.

The role will support “GM/ AGM – Hospitality District” in administering FMS contracts, manage cashflows, monitoring SLAs and budget targets, timely MIS and dashboards for accurate information on (1) Aerocity operating parameters such as water, electricity, footfalls, vehicular traffic etc. (2) compliances, and (3) cashflows

ORGANISATION CHART

The role will support “GM/ AGM – Hospitality District”

Key Accountabilities

Aerocity Hospitality District CAM Budget Preparation, Implementation, and Cash Flow Management

• Prepare the Annual and monthly budgets and spend in collaboration with the facility management agency and other relevant stakeholders
  
  
  

Support in ensuring that FMS agency adheres to defined plan and budget.

EXTERNAL INTERACTIONS

Retail/Office space occupiers, Brands

Channel Partners, IPCs, Developers

INTERNAL INTERACTIONS

AGM Hospitality Ops

FINANCIAL DIMENSIONS

Annual CAM budget of INR 12-15 Cr

Other Dimensions

• Direct Reports and Supporting Agencies with an overall reporting staff strength of over 150 employees serving an overall campus of more than 60 Acres/6 million Sft hosting 11 hospitality brands, 100+ Fortune 500 companies office, premium retail and F&B brands.
• 15,000 vehicles per day
  
  
  

20,000 footfalls per day

Education Qualifications

• PG/MBA
  
  
  

Relevant Experience

• 6-8 years of Commercial Real Estate experience
• Good communication and presentation skills
• Proficiency in MS Office and creation of presentations
• Good inter-personal skills
  
  
  

COMPETENCIES

• Communication: Ability to listen, interpret, simplify complex concepts, thoughts & ideas in verbal / non verbal form. | Interview
• Execution and Operational Excellence: Ability and desire to execute with attention to detail, speed, accuracy and consistency | Interview
• Personal Effectiveness: Demonstrating responsibility & reliability through actions to manage critical and challenging situations. | Interview
• Problem Solving: Ability to identify solutions exploring different options in gathered information. | Interview
• Managing Performance: Effectively monitors and measures performance. Develops people and drive results. | Interview
• Business Insight: Ability to understand the implications of Business decisions and strive to enhance organizational performance. | Interview
• Team Leadership, Teamwork & Interpersonal Influence: Capability to develop & converge individual potential to execute team objectives. Effectively intermingle and relate with individuals in a positive manner. | Interview
• Decision Making: Ability to systematically think through a problem and its component parts, garner relevant information and not taking things at face value. | Interview
• Planning & Decision Making
• Execution & Results
• Strategic Orientation
• Problem Solving & Analytical Thinking
• Entrepreneurship
• Capability Building
• Social Awareness
• Stakeholder Focus
• Teamwork & Interpersonal influence
• Personal Effectiveness
• Networking
• Innovation
• Managing Change and ambiguity by creating Win-Win
• Determination(Contextual and Flexible)
• Learning Ability
• Making & Navigating proposals
• Scanning, Networking & External orientation
• Customer Services
• Airport Safety and Compliance
• Airport Operations Control Centre (AOCC)