Fitness Consultant

CultFit


Date: 3 weeks ago
City: Bengaluru, Karnataka
Contract type: Full time
Job Description

This job is provided by apna.co Job Description:

We are looking for dynamic and target-driven sales professionals to drive gym membership sales.

Your role will be to engage with potential members, understand their fitness needs, and convert them into long-term customers.

Key Responsibilities

  • Lead Generation & Follow-ups – Engage with walk-ins, handle inbound inquiries, and proactively reach out to leads via calls, emails, and WhatsApp.
  • Membership Sales & Conversions – Sell gym memberships, upsell personal training packages, and offer promotional deals.
  • CRM Management – Use cult.fit portal to track leads, manage follow-ups, and update member records.
  • Customer Engagement – Provide an excellent customer experience, address objections (pricing, timing, fitness doubts), and ensure high conversion rates.
  • Partnerships & Offline outreach – Build relationships with corporates, apartment societies, and influencers to drive group memberships.
  • Sales Targets & Incentives – Consistently achieve or exceed monthly sales targets to earn attractive incentives.

Day In Membership Consultants Life

  • Lead Engagement & Follow-Up
  • Contact leads promptly after receiving them from the Customer Officer.
  • Qualify leads by understanding their fitness goals, budget, and past gym experience.
  • Follow up consistently via calls, WhatsApp, SMS, or emails.
  • Conduct Sales Consultations
  • Schedule and conduct in-person or virtual consultations.
  • Give gym tours(or get it done through fitness manager),showcasing facilities, trainers, and

services.

  • Explain membership plans, pricing, and value propositions.
  • Handle objections and concerns (e.g., pricing, commitment, past experiences).
  • Offer Personalized Membership Plans
  • Suggest the best membership plans based on the lead’s fitness needs.
  • Upsell or cross-sell premium plans, personal training, or additional services.
  • Provide limited-time discounts or exclusive offers to close sales.
  • Drive Sales Conversion
  • Maintain high conversion rates by using persuasion techniques.
  • Create urgency (e.g., “limited slots,” “offer expires soon”).
  • Process payments and ensure smooth onboarding for new members.
  • Maintain CRM & Lead Tracking
  • Update the CRM system with lead status, interactions, and follow-ups.
  • Track conversion rates and identify bottlenecks in the sales process.
  • Customer Retention & Referral Generation
  • Check in with new members after onboarding to ensure satisfaction.
  • Encourage referrals by offering incentives.
  • Promote special events, challenges, or programs to boost engagement.

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