Finance Operations Lead

About Tide

At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

What We’re Looking For

It’s exciting times here at Tide, we are scaling and developing our product offering at a phenomenal rate and have made our first step into our ambitious plans towards international expansion and diversifying our product offering. We need someone to be proactive, take initiative and build out best in class financial reporting and control processes and procedures for our Global Finance Shared Services team.

As the Shared Services Manager you’ll be responsible for building out and taking ownership of Tide’s Global Finance Shared Services function and capability. This includes accounts payable, accounts receivable, bank reconciliations, supplier queries, staff expenses, finance helpdesk queries and payroll of all Tide entities globally.

As The Shared Services Manager You’ll Be

• Leading the finance operations team of 3-5 direct reports
• Responsible for day-to-day transactional activities including accounts receivable, accounts payable, expenses and bank reconciliations within the accounting system
• Responsible for conducting comprehensive reviews of payment batches from inception to completion for weekly payment processing, ensuring accurate verification, matching, and inclusion of supplier bank details.
• Collaborating with the Treasury team to facilitate timely payment processing and subsequently sharing remittance information to suppliers post-payment.
• Collaborating closely with suppliers and internal budget owners to manage the AP process ensuring supplier bank details are verified, budget owners in the business approve invoices in a timely manner and suppliers are paid within the agreed terms.
• Building the Global Finance Shared Services functions, establishing standard operating procedures and robust control and Quality Assessment framework that can be applied to shared services operations activities globally.
• Implementing operational KPIs to measure activity and productivity
• Liaising with local entity controllers
• Assisting with preparing and collating support documentation and reconciliations for the external audit.
• Undertaking regular balance sheet substantiation processes.
• Assisting with weekly cash flow forecasting activities.
• Maintain our Finance Mailboxes and internal ticketing system ensuring all queries are responded to accurately and professionally
• Identifying opportunities to streamline and improve operations, processes and productivity
• Ad hoc support tasks as required
  
  

What Makes You a Great Fit

• Experience working in MNCs or financial services
• Experience leading a shared services function
• Qualified accountant with 5 years+ experience
• Experienced in working with large data sets
• Confident in business partnering across the organisation and collaborating with departments outside of Finance.
• You are an autonomous worker who takes ownership of their responsibilities and requires minimal hands-on management
• Excellent commercial acumen
• Excellent verbal and written communication skills
• Meticulous attention to detail
• Ability to stick to tight deadlines
• Exceptional organisational skills
• Curious mind and high level of problem solving capability
• Motivated by making a difference and getting things done
• You would like to work in a fast-paced, startup environment
• Personable, and able to build strong working relationships
• Tech savvy
• Strong Microsoft Excel/Gsheet skills
• Experience with SAP S4Hana
  
  

What You’ll Get In Return

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to 90 days a year. Plus, you’ll get:

• Competitive salary
• Self & family health insurance
• Term & life insurance
• OPD benefits
• Mental wellbeing through Plumm
• Learning & development budget
• WFH setup allowance
• 25 days annual leave
• Family & friendly leave
  
  

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.