Field Service Engineer - India (m/f/d)

Passionate people create exceptional things

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

Join us on our journey for a better tomorrow.

Job Purpose

To achieve operational Excellence in Service by improving the customer satisfaction with high end engineering service in Machine Vision Solutions Business.

Job Description

• To provide Technically comprehensive and continuous customer care
• To ensure realization of solutions at the client´s premises as per process
• To provide Maintenance and system-checks up to "high-end-system-tuning"
• Regular service checkups of installed systems to pass unsolved cases/issues to the responsible point of contact
• Complete and submit reports after successful field execution.
• Actively seek customer feedback to drive customer satisfaction and deliver value to the customer
• Readiness to travel is a must
  
  

Experience And Educational Requirements

• Diploma/Degree in Engineering (e.g. automation technology, electrical engineering, mechanical engineering, machine vision or computer science)
• Training in as a technician, mechatronics technician will be an advantage
• Experience in the area of service, ideally in the sectors of special machine construction (mechanically/electronically complex machines), plant construction and/or automation solutions
  
  

Personal attributes

• Convincing with flexibility and resilience
• Result driven individual with an Independent working style
• High level of teamwork-orientation with Global team (remote working)
• Thriving on personal responsibility and being customer-oriented
• Willingness to travel across India and occasionally global
• Very good written and spoken English skills
• Very good IT skills, especially in MS Office applications
  
  

Country And City Description

India, Location can be flexible for a good candidate

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.