F&B Executive

Mercure Hotels


Date: 3 weeks ago
City: Lucknow, Uttar Pradesh
Contract type: Full time
Job Description

  • Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
  • Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
  • Ensure to attend to guest complaints, requests or inquiries regarding the services.
  • Any matter which may affect the interests should be brought to the attention of the Management.
  • Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
  • Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
  • Establish and maintain seamless co-ordination & co-operation with all departments of Mercure Ekana Sportz City Lucknow to ensure maximum cooperation, productivity, morale and guest service.
  • Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions.
  • Identify optimal, cost effective use of the resources and educate the team on the same.
  • Assist the F&B Manager to prepare and submit in the required format all information necessary for budgeting timeously and accurately.
  • Ensure to upgrade & update with the trends, practices and equipment in food and beverage preparation and service in the bar.
  • Ensure to set up the equipment and prepare mise-en-place in accordance with bar policy.
  • Improve sales volume in all outlets by means of up-to-date marketing, menus (seasonal and special), festivals and special promotions.
  • Ensure on a daily basis that all the amenities are properly arranged prior to service.
  • Ensure to possess working knowledge of wine, cocktail and mixing all beverages.
  • Ensure that daily beverage inventory journal, bar opening and closing stock are noted and initiate requisitions in accordance to the established par stock.

Qualifications

Diploma / Degree in Hotel Management or any other equivalent qualifications.

Additional Information

2-3 year of experience in branded hotels.

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