Facility Manager

JLL


Date: 9 hours ago
City: Lucknow, Uttar Pradesh
Contract type: Full time
Experienced Facility Manager to oversee the day-to-day operations of client facilities, ensuring optimal building performance, end user satisfaction, and cost-effective service delivery. This role requires a strategic thinker who can manage multiple stakeholders while maintaining the highest standards of facility operations.

Key Responsibilities

Operations Management

  • Oversee daily facility operations including soft services, HVAC, electrical, plumbing, and building automation systems
  • Coordinate preventive and corrective maintenance programs
  • Manage vendor relationships and service contracts
  • Ensure compliance with safety, environmental, and regulatory requirements
  • Monitor building performance metrics and implement improvement initiatives

Financial Management

  • Develop and manage facility budgets and operating expenses
  • Track and report on key performance indicators (KPIs)
  • Identify cost optimization opportunities while maintaining service quality
  • Process invoices and manage purchase orders within approved limits
  • Ensure PO process as per JLL guidelines
  • Ensure invoices are raised to clients in a timely manner
  • Track AP/AR

Client Relations

  • Serve as primary point of contact for tenant requests and concerns
  • Coordinate space planning and move management activities
  • Conduct regular client satisfaction surveys and address feedback
  • Facilitate communication between client, building management, JLL teams and vendors

Strategic Planning

  • Develop and implement facility management best practices
  • Support sustainability initiatives and energy efficiency programs
  • Participate in capital planning and major project coordination
  • Contribute to business development and client retention efforts

Required Qualifications

Education & Experience

  • Bachelor's degree in Facility Management, hotel management, Engineering, Business Administration, or related field
  • 8-10 years of facility management experience, preferably in commercial real estate
  • Experience with computerized maintenance management systems (CMMS)

Technical Skills

  • Strong understanding of soft services and building systems
  • Proficiency in Microsoft Office Suite and facility management software
  • Knowledge of building codes, safety regulations, and environmental compliance
  • Project management capabilities

Core Competencies

  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Leadership and team management experience
  • Customer service orientation
  • Ability to work in fast-paced, multi-client environment

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