Facility Manager

The Facility Manager will support the Facility Head in managing housekeeping, security, maintenance, cost optimization, new center readiness, and team training. This role ensures that daily operations within the center are executed efficiently, maintaining a clean, secure, and well-functioning environment.

Responsibilities

• Housekeeping Management:

Conduct daily rounds of the center, identify issues, and proactively resolve them, reporting to the hub manager as needed.

Ensure the completion of planned daily, weekly, and monthly cleaning tasks by the housekeeping supervisor.

Utilize ClickUp for managing housekeeping tasks and lists.

Monitor housekeeping staff attendance and coordinate with the housekeeping vendor as required.

• Security Management:

Monitor the regular shifts of security guards, ensuring proper grooming and etiquette.

Coordinate security guards' attendance, performance, and salary processes with the outsourced vendor.

Regularly review and maintain various security registers.

• Maintenance Management:

Track yearly AMCs (Annual Maintenance Contracts) using ClickUp.

Oversee and resolve critical maintenance tickets raised by clients.

Ensure center compliances are met and processes are followed.

Coordinate with MST or vendors to resolve maintenance issues.

• Cost Optimization:

Ensure maintenance costs for the center are within the provided budget.

Implement proactive maintenance measures for effective cost utilization.

• New Centre Opening and Readiness:

Ensure new sites are prepared with all necessary facilities.

Assist in tracking the handover process from the execution team.

Contribute to achieving positive onboarding reviews from new clients.

• Training and Development of Facility Team:

Assist in conducting periodic training sessions for facility team members at all levels.

Ensure facility team members are well-trained and equipped for their roles.

Qualifications

• Proven experience in facility management or a related field.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and facility management software.
• Ability to handle client escalations and provide effective solutions.
• Knowledge of legal and regulatory requirements related to facility management.