Executive - Warehouse Operations - Contract Logistics
DP World
Date: 3 weeks ago
City: Surat, Gujarat
Contract type: Full time

Job Description
ROLES & RESPONSIBILITIES
Key responsibilities Operations Management
Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory.
Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving.
Need to plan required manpower in line with volume fluctuations.
150 plus staff needs to be handled independently with teamwork.
Responsible for loss control of site.
Need to analyze ops miss report and productivity.
Need to ensure good hygiene of warehouse.
Timely reply of customer queries.
Not to compromise on safety of employees and premises.
Timely escalations to Management on non-compliance.
Timely revert on mail for any short/ excess shipments received.
Plan for Improve productivity of the site.
Layout wise manpower planning.
Avoid productivity loss in Ops to sustain margins.
Ensure P & L in line within budget
Customer relationship Management
Support in customer based on timely need.
Resolving customer queries and sending reports timely.
Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager
Qualifications & Competencies
ROLES & RESPONSIBILITIES
Key responsibilities Operations Management
Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory.
Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving.
Need to plan required manpower in line with volume fluctuations.
150 plus staff needs to be handled independently with teamwork.
Responsible for loss control of site.
Need to analyze ops miss report and productivity.
Need to ensure good hygiene of warehouse.
Timely reply of customer queries.
Not to compromise on safety of employees and premises.
Timely escalations to Management on non-compliance.
Timely revert on mail for any short/ excess shipments received.
Plan for Improve productivity of the site.
Layout wise manpower planning.
- Regional P & L management
Avoid productivity loss in Ops to sustain margins.
Ensure P & L in line within budget
Customer relationship Management
Support in customer based on timely need.
Resolving customer queries and sending reports timely.
Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager
Qualifications & Competencies
- Minimum 2-3 industries experience with at least 4 years in relevant industry.
- Rich Exposure to DC Operations
- Ability to work under advanced IT environment/Tech savvy.
- Full awareness on SAP and WMS transactions as well.
- Graduate / Postgraduate from reputed university preferably in Operations and supply chain management
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