Executive - Facility Management

Larsen & Toubro


Date: 3 weeks ago
City: Mumbai, Maharashtra
Contract type: Full time
Job Description Direct Sales Position

Job location: Mumbai

Key purpose of the job: The position is responsible for achieving the order booking and sales revenue targets, unit sales and collections within budgeted timelines, ensuring customer satisfaction for the assigned project/s.

Key Accountabilities

  • Order booking for the project
  • Sales revenue
  • Adherence to budgeted time for selling
  • Sales collections
  • Responsiveness to customer queries and issues

Strategic

  • To participate in conceptualization & launch of sales initiatives to maximize order booking for the project
  • To consistently evaluate market trends and competitor moves to protect existing sales and maximize future sales opportunities

Operational

Sales

  • To ensure generation of leads through calls, references etc
  • To proactively contact potential customers to promote the project
  • To promptly respond on sales enquires so as to maximize sales conversions
  • To coordinate with other functions viz. Sales Admin, Engineering, Legal on customer queries
  • To develop relations with existing & new key customers (E.g. Corporates, HNI Clients)
  • To maintain relationships with Partners (brokers/ property consultants) to ensure market penetration in the region
  • To be involved in negotiating deals with customers

Sales Support

  • To ensure after sales support to the customers at the project
  • To maintain accurate and timely data related to the project sales and existing / potential customers
  • To follow up on outstanding collections data

Other

  • To ensure effective implementation of Marketing initiatives to drive sales for the project
  • To liaise with centralized Marketing team for all communication (viz. brochures, mailers, pictures) related to the project
  • To continuously track changing trends, customer requirements & feedback and conveying the same to the Project Sales Head
  • To track competitor movements in the location and strategies for their properties and communicate the market intelligence
  • To visit the project site on a regular basis

Developmental

  • Keep abreast of developments in the area
  • Manage the team effectively by coaching, mentoring, provide periodic feedback and exposure to enhance learning.
  • To share best practices within the project/ region

Internal & External Interactions

Internal: CEO, All Functional Heads, Project Heads

External: Customers, suppliers, contractors, External consultants

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