Executive - Customer Service - Rail & Inland Terminals - Panipat
DP World
Date: 3 days ago
City: Pānīpat, Haryana
Contract type: Full time

Job Description
- Sharing Railing details with the customers regarding their Export / Import Shipments.
- Updating customers twice a day regarding train running/port arrival status.
- Sending Buffer shifting updates to the customers on daily basis.
- Updating customers about the vehicles hold at the factory on daily basis. The idea is to ensure the fast turnaround of the vehicles.
- Reports pertaining to Exports as and when required by the Sales team as per their specific requirements.
- Arranging PDA receipts to the customers, which is required by them for smooth and timely handover of the TR to the shipping line and for Bill of lading release.
- Arranging VDS letters from the all the customers, and further submission of the same to finance department for their records.
- Assistance to Sales team by sending emails regarding Terminal and Rail tariff to customers.
- Arranging KYC and GST details from all the new customers introduced by Sales.
- Sending Notice to trade as & when required.
- Sending heads-up emails to the customers regarding their outstanding and further following up over call on daily basis.
- Balance confirmation details are being sent to the customers which helps in reconciliation their accounts with us for smooth clearance of the payments.
- Emails regarding confirmation of pre-deposit accounts.
- Replying day to day queries of the customers to ensure customer
- Internal communication regarding weekly collection target plan submitted by the Sales Team and further sharing the collection details v/s target collection details to Finance team.
- Sending original Delivery orders received from the customers for their Imports shipment to relevant colleagues.
- Sending in-transit details to customers for their shipments.
- Sharing arrival details with the customers/Shipping Lines as soon as the units reaches our terminal for fast clearance of the cargo.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Shift Cum Maintenance Engineer cum Analytical Chemist (Shift Cum Maintenance Engineer)
Air Liquide,
Pānīpat, Haryana
3 days ago
How will you CONTRIBUTE and GROW?The role will be responsible to operate & monitor the Primary Plants as per daily production plan at best efficiency level while in complete compliance with AL Group’s safety, reliability and efficiency guidelines. This also includes to conduct daily maintenance activities and support the Maintenance team to perform scheduled activities, with the objective of maintaining...

Territory Service Representative - Panipat
Blue Dart,
Pānīpat, Haryana
6 days ago
Qualification: Minimum 12th pass preferably Graduate.Experience:3-4 years of experience from Service Centre background.Age:25 to 28 yearsKnowledge:Should know local geography.Skills: Should possess a two-wheeler Should possess a valid DL (Driving License) High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.

Deputy Manager
VARUN BEVERAGES LIMITED,
Pānīpat, Haryana
1 week ago
Job Description Key Deliverables Financial Analysis Execute monthly financial close activities, including financial statement preparation and balance sheet analysis. Conduct weekly forecasting of operating expenses and participate in monthly rolling estimate processes. Recommend and implement financial strategies to optimize the utilization of Manufacturing resources. Plant Accounting and Financial Planning: Manage Plant Accounting, including Financial Planning, Budgeting, and Forecasting for the...
