Executive - Corporate Quality Compliance (Compliants)
SUN PHARMA
Date: 4 hours ago
City: Vadodara, Gujarat
Contract type: Full time
Position
Executive
Job Title
Executive
Job Grade
Function:
Corporate Quality Compliance
Sub-function
Complaints
Manager’s Job Title
Senior Manager-1
Skip Level Manager’s Title
Function Head Title:
Head of Global Quality Systems Complaints
Location:
Vadodara
No. of Direct Reports (if any)
Nil
Job Summary
Product Quality Complaints Management
Travel Estimate
Approximately 5%
Job Scope
Internal Interactions (within the organization)
Yes
External Interactions (outside the organization)
Nil
Geographical Scope
India
Financial Accountability (cost/revenue with exclusive authority)
Nil
Job Requirements
Educational Qualification
M.Sc (Life Sciences) / B.Pharm
Specific Certification
Nil
Skills
Good Technical & Communication Skills, minimum 1 year experience in complaints handling process, candidate should have worked in USFDA work environment.
Experience
4-6 years
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).
Executive
Job Title
Executive
Job Grade
Function:
Corporate Quality Compliance
Sub-function
Complaints
Manager’s Job Title
Senior Manager-1
Skip Level Manager’s Title
Function Head Title:
Head of Global Quality Systems Complaints
Location:
Vadodara
No. of Direct Reports (if any)
Nil
Job Summary
- Logging of Product Quality Complaints (PQC) in the database (TrackWise).
- Acknowledge the complaints to the complainants.
- Providing the response letter to the complainant.
- Reconciliation of received market complaints.
- Review of Product Quality Complaint Investigation Reports (India Market).
- Coordinate with other stakeholders involved in the complaint handling process.
Product Quality Complaints Management
Travel Estimate
Approximately 5%
Job Scope
Internal Interactions (within the organization)
Yes
External Interactions (outside the organization)
Nil
Geographical Scope
India
Financial Accountability (cost/revenue with exclusive authority)
Nil
Job Requirements
Educational Qualification
M.Sc (Life Sciences) / B.Pharm
Specific Certification
Nil
Skills
Good Technical & Communication Skills, minimum 1 year experience in complaints handling process, candidate should have worked in USFDA work environment.
Experience
4-6 years
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).
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