Executive - Branch Operations - Express Logistics

DP World


Date: 7 hours ago
City: Chennai, Tamil Nadu
Contract type: Full time
Job Description

  • Performs physical loading, unloading of trucks & containers, sorting of documents and ensuring its timely completion.
  • Sorts & loads documents & boxes in a logical flow to support optimal productivity on the delivery route.
  • Plans the route, re-prioritizes stops, to effectively complete pick-ups within Customer time-window and to meet defined productivity targets.
  • Highlights any difference to the agreed stop count and pro-actively seeks to balance routes with the pickup coordinator.
  • Performs defined pre & post trip vehicle checks and also prepares the vehicle inspection report.
  • Adhere to state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation.
  • Ensures the accuracy & timely completion of necessary documents (delivery records, pick-up manifests, time-cards etc) & audits customer documents (AWB, customs paperwork, commercial invoice etc) as well.
  • Uses defined tools to perform accurate & timely scanning, recording & transferring of data for diverse types of performance tracking/compliance activities.
  • Ensures the ongoing security of the vehicle & packages by taking all precautions & following defined safety & security procedures.
  • Effectively dealing with all the customer queries, requests and resolving the same if job remits else escalate the same to appropriate department.
  • Pro-actively seeks opportunity to generate additional revenue & improve customer satisfaction by identifying & highlighting sales & automation opportunities that support the customers business.
  • Regularly check inventory levels by conducting physical counts reconciling with data storage system and ensure stock accuracy
  • Optimises results by effectively managing own time throughout the day that includes prioritizing the sequence of tasks & taking on additional responsibilities when possible.
  • Contributes to team effort by accomplishing related results as needed.
  • Ensure all KPIs are 100% achieved

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