Executive Assistant

Job Description

Join our team as an Executive Assistant, where you’ll provide high-level support to senior management and play a key role in driving operational excellence across the department.

As an Executive Assistant in Consumer and Community Banking, you will play a crucial role in ensuring the smooth operation of our department. You will have the opportunity to work closely with senior management, manage complex schedules, and coordinate important meetings and events. Your role will be pivotal in maintaining efficient communication and supporting the team in achieving its goals.. In this role you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job Responsibilities

• Maintain complex and detailed calendars.
• Screen incoming calls, determine priority, and use discretion in dispensing information.
• Manage coordination and logistics for internal and external meetings.
• Arrange and coordinate complicated domestic and international travel.
• Organize all aspects of offsite conferences and external events, including catering and transportation.
• Process invoices and T&E expense claims for team members, ensuring policy compliance and acting as a subject matter expert.
• Assist with staff onboarding and off boarding, including equipment setup and system access requests.
• Produce high-quality emails and messages to individuals at all levels of the organization.
• Maintain current organizational charts and executive bios.
• Proactively handle regular activities, advise in advance of issues or delays, and work cooperatively with the administrative assistants team to support each other.
• Assist in editing spreadsheets and presentations, including printing and binding for client meetings, and lead or coordinate ad hoc projects as requested.
  
  

Required Qualifications, Capabilities And Skills

• At least five years of administrative experience, ideally supporting at the Managing Director level (or equivalent) or above
• Advanced ability to organize
• Tact and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management
• College degree is required
  
  

Preferred Qualifications, Capabilities And Skills

• Graduate degree is a plus
  
  

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.