EV - Product Specialist

TATA Marcopolo Motors Ltd. Dharwad


Date: 1 week ago
City: Bengaluru, Karnataka
Contract type: Full time
Date: Jan 5, 2025

Location: Bangalore, India

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Position Summary With Job Responsibilities

    • Drive Retail EV sales volume as well market share and enhance customer’s pre and
post purchase experience

  • Serve as the product specialist to answer customer queries (both vehicle and charging) at dealerships/ other points of sale
  • Ensure EV customers have a differentiated customer experience & that dealerships / stores provide adequate focus to EV
  • Responsible (along with Dealer Sales Executives) for achievement of retail targets
    • Work with dealer sales executives to drive EV sales in dealerships
  • Manage and ensure activation of leads
  • Ensure 100% follow-up of leads to logical conclusion
  • Conduct micro-market activations (Events at offices, malls, apartments, etc.)
Conduct home visits and product demonstrations to customers

Education

Graduation

Work Experience

3-4 Years

Tata Motors Leadership Competencies

Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations

Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel

Driving Execution - Translating strategy into action and execution

Leading by Example - Encouraging and following ethical standards

Leading Change - Recognizing the need for change, initiating and adapting to change

Motivating Self and Others - Inspiring teams and individuals

Functional Competencies

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