Enterprise Key Account Manager

As a Key Account Manager, you'll take charge of strategic enterprise accounts in the U.S. market, ensuring high-value client relationships, revenue growth, and exceptional service delivery. This is a customer-facing, quota-carrying role with immense growth potential.

Your Responsibilities

Client Relationship Management

Act as the primary point of contact for strategic U.S. enterprise clients. Build long-term, trust-based relationships by understanding client needs and ensuring satisfaction.

Strategic Planning & Account Growth

Develop and execute tailored account strategies to achieve revenue goals. Identify upsell and cross-sell opportunities to maximize client value.

Customer Success Focus

Drive client retention and satisfaction by ensuring timely communication, issue resolution, and delivering consistent service excellence.

Revenue Ownership

Meet or exceed quarterly/annual revenue targets through proactive account management and opportunity identification.

Internal Collaboration

Partner with sales, product, engineering, marketing, and support teams to create a unified approach to customer success and business outcomes.

Reporting & Analytics

Track account health, generate actionable insights, and report key metrics to stakeholders. Use data to drive strategic account decisions.

Contract Management

Lead contract renewals and negotiations, ensuring win-win outcomes for clients and GoComet.

Market & Competitive Insight

Stay ahead of market trends, competitor offerings, and logistics innovations to offer valuable insights to clients.

Who You Are

5–8 years of experience in enterprise account management, customer success, or sales roles (preferably in SaaS or supply chain/logistics tech)

Proven track record of hitting/exceeding revenue and customer satisfaction goals

Excellent communication, negotiation, and interpersonal skills

Self-starter with the ability to work independently in a remote-first team

Strong analytical skills and a data-driven mindset

U.S. work authorization required

What We Offer

Collaborative, innovative, and growth-focused team culture

Comprehensive health insurance for employees & family

Flexible working hours & remote work options

Opportunity to work on cutting-edge technologies

Professional development and upskilling support

Regular team-building events, fun activities, and a vibrant workplace

Join a global team making real-world impact in logistics