Engagement Financial Operations – Partner ledger support Services - Senior Analyst-USI

Position Summary



Senior Analyst - Engagement Financial Operations – Partner ledger support Services- HYD The role of Partner ledger support Services

The Partner ledger support team (PLS) supports the P artners and engagement teams with engagement financial management, whilst providing insights relating to engagement financial risk and impacts on financial performance. We are seeking a highly skilled and professional team member who can excel in high-stress, partner-facing roles. This position demands exceptional communication abilities, particularly in managing interactions with senior personnel and partners.

• Monitoring Partner ledger hygiene, highlighting DSO improvement opportunities and identifying potential exposures.
• Work with the Partners to address engagement financial queries, maintain visibility on high-risk engagements, and escalate when necessary.
• Providing strategic insights and implementing best practices. Help partners to understand and navigate DSO challenges and impacts.
• Working Capital Management and conducting 1:1 partner meeting for Partner ledger hygiene & opportunities
• Monitor lead indicators for predicting engagement distress, Line of sight on high-risk engagements in Partner Ledger
• Facilitate financial accountability and operational efficiency across the firm, by working closely with Business Finance, key Business Unit stakeholders, and other groups across the Enabling Areas
• Comprehensive firm-wide engagement support service to facilitate good engagement health, hygiene, and financial management across all engagements and client accounts.
• Analyzing My engagement dashboard and providing timely and relevant insights for better visibility of engagements.
• Post additional cost not previously applied to the engagement and additional work to the client.
• Attending engagement financial queries for DSO improvement opportunities and identifying exposures.
  
  

Work you will do

• Work as a Project Controller within the Partner ledger support Services team.
• PLS support will be provided through 1:1 partner meeting with each partner. The engagement life cycle change requests are submitted by the AU practitioners.
• Respond to email enquiries from the practice in relation to the engagement financial queries.
• Log request for any adjustment or code closures discussed in meeting for prompt and efficient code management.
• Follow-up if billing not raised as planned and flag potential exposure and take note of nature of credit WIP, the release plan and check its progress.
• Provide update on the debtor position and flag any long overdue invoices and impact from system auto-provision. The challenging debtors, PLS team to engage with Debtors team for direct client follow-up.
• PLS team to note special payment terms, if not reflecting correctly on the invoice log request to update.
• Cash allocation discrepancies for cash allocated to be liaise with Cash team to investigate and resolve.
• Review and monitor RPH and client margin month on month to identify significant variance and highlight potential engagement risks.
• Understand the business dynamics of the process and meet the expectation of AU stakeholders on a consistent basis.
• Requires professional interaction and communication, both within the Hyderabad office and Australian offices.
• Ownership of the tickets to be retained until closure, follow-ups to be made timely on the required tickets.
• Actively participate in all recurring weekly calls with leadership in Australia and provide quality inputs, which enables them to take business decisions.
• Attend training sessions for technical and personal development as necessary.
• Ensure that all the process related documents are referenced for process awareness and updates.
• Ensure to maintain agreed SLA’s with clients and independently manage specific deadlines.
  
  

Required Skills and Attributes:

• Effective Stakeholder Management: Engage effectively with partners during 1:1 meetings, ensuring clear communication and professionalism.
• Communication : Exhibit strong listening and conversational English skills to ensure clarity in all interactions.
• Financial Data Interpretation: Clearly interpret and explain basic financial data to partners.
• Feedback Documentation and Issue Escalation : Accurately document feedback during partner meetings and escalate issues when necessary.
• Professionalism: Maintain high standards of professional behaviour, particularly in managing and mitigating interruptions during 1:1 meetings, such as mobile phone distractions, and maintaining focus and control of the conversation.
• Pressure Management: Remain calm, focused, and productive under pressure.
• Adaptability: Flexible and able to adjust to changing circumstances and demands, showing resilience in the face of challenges.
• Interpersonal Skills: Build and sustain relationships with partners.
• Attention to Detail : Conduct thorough reviews to ensure accuracy in all communications.
  
  

Work location: Hyderabad Shift timings: 6.30 AM to 3.30 PM Finance & Shared Services Australia

The “Finance & Shared Services” team at Hyderabad supports the Deloitte organization in Australia with a wide variety of capabilities like management and financial reporting, accounts payable, debtor management, payroll, data quality, finance system support, IT services, Business Intelligence development, client and engagement acceptance, and client contract management activities.

In addition, we have other sub-teams under FSS which provides services related to Engagement financial operations. Engagement financial operations support Audit and Assurance, SRT, Tax & Legal and Tech and Transformation.

Our goal is to embed a culture that is quality focussed and that is risk aware. Such a culture empowers our people and gives them the capacity to act. It also reduces adverse outcomes and helps to cement our reputation for first class service delivery.

Key Skills Required:

• The individual should be able to do multi-tasking and must demonstrate the ability to manage multiple projects under strict timelines
• Able to work autonomously, highly self-motivated to work independently
• Excellent interpersonal, verbal and written communication skills
• Proactive in all communications - Ability to document and communicate the results of reviews in an efficient and effective manner
• Strong communication skills—both verbal and written and interpersonal skills with an ability to communicate clearly with other team members
• Good telephonic skills as it is required to have weekly calls with various stakeholders. Candidates need to have client centric focus
• Good MS Excel skills is a must. Proficiency in data validation, logical functions in MS Excel, ability to analyze large data in Excel and should be in a position to design new reports in excel
• Basic PowerPoint skills is desirable
• Ability to work with minimal supervision and follow work programs with a high degree of accuracy
• Ability to challenge the status quo and proactively identifies opportunities for improvement
• Shows initiative and is proactive in seeking resolution of issues and in learning the business of the Assurance & Advisory and Deloitte Australia
• The individual should be able to do the multi-tasking and must demonstrate the strong ability to manage multiple projects under strict timelines
• Ability to adapt to changing work environment (shows flexibility), work under pressure with sense of urgency, and meet tight deadlines. The individual should be comfortable in working for long hours during the peak period. The team has the peak period during month ends, wherein the individuals have to work under strict timelines. This is primarily due to the nature of the business
  
  

Qualifications Required

• Postgraduate/Graduate (B. Com, BA, BBA) with Financial Background and strong analytical skills
• 3-6 years of experience is preferred
  
  

Preferred

• Good Excel skills and strong computer skills
• Team player with a positive attitude, strong verbal and written communication skills, and excellent interpersonal skills
  
  

How You Will Grow

At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources, including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Requisition code: 205746