End User Engineer 1 - Manager

Who Are We Looking For

We are looking for an End User Engineer 1 to join our team at Charles River Development. This role is crucial for driving the design and delivery of a best-in-class end user systems management solution leveraging Intune and SCCM. The ideal candidate will have extensive knowledge of end user systems and architecture and will be responsible for supporting mostly desktop end user systems. Work on deployment of key automation tools like MS Intune and strong knowledge of Active Directory is a must. They will work closely with the security team, network team, and hosting team to make improvements, development, and operation to ensure our solutions align with both our engineering and security goals.

In this role, the End User Engineering will partner with development teams to successfully engineer the design of end user systems, harden, and release services for IT and Engineering. They will act as a subject-matter expert on end user systems, own the lifecycle management of all end user services, and help drive a well-framed strategy. The candidate should have hands-on working experience with Intune and SCCM and be able to articulate business requirements into technical deliverables while maintaining a world-class cybersecurity posture.

Additionally, the End User Engineer will ensure departmental alignment to infrastructure and architectural standards and strategy. They will maintain quality assurance and support of services documentation, define and maintain strategy and policies using a risk-based priority methodology, and own the business case development of all projects. The ability to seek consensus and business unit agreements via influencing and building solid relationships is essential. Staying up to date on recent capabilities and maintaining regular cadence with key industry players is also a key responsibility.

Does this cover what you were looking for? If you need any more details or adjustments, feel free to let me know!

What You Will Be Responsible For

As a End User Engineer 1 - you will

• Act as subject-matter-expert on Endpoint patch management. Excellent Individual Contributor (IC).
• Own the lifecycle management of all Endpoints and help drive a well framed strategy for device management.
• Hands on working experience with Intune and other key Azure services
• Knowledge of Microsoft technologies including Active Directory
• Articulate business requirement into technical deliverables while maintaining a world-class and breeding edge cybersecurity posture
• Ensure departmental alignment to infrastructure/architectural standards and strategy
• Maintains quality assurance and support of services documentation
• Define and maintain policies using a risk-based priority methodology
• Own the business case development of all endpoint projects
• Seek consensus and business unit agreements via influencing and building solid relationships
• Stay up to date on recent Cloud capabilities while maintaining regular cadence with key industry players
• Align Endpoint roadmaps and plans to satisfy SOC2, ISO 27001 and other regulatory requirements.
  
  
  

Key Knowledge And Abilities Include

• Microsoft Intune Services (AZ certification preferred)
• Beyond Trust
• Deep knowledge in PowerShell and other scripting technologies.
• Extensive ability to implement design and monitor change to ensure both security and function
• Excellent presentation and report development skills
• Quest tools – Change Auditor, Recovery Manager, and GPO Admin Experience
• Effective verbal and written communication, presentation, and documentation
• Willing to collaborate and work with the larger team in EST hours (Time-zone)
  
  
  

Education & Preferred Qualifications

• Bachelor’s degree in Engineering or Computer Science
• Professional industry-specific certifications.
• Proficiency in Microsoft Visio and other Microsoft Tools
• 5+ years in progressive IT experience
  
  
  

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we are making our mark in the financial services industry. For more than two centuries, we have been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in location, but you may expect generous medical care, insurance and savings plans among other benefits. You will have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value of State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers.

Job ID: R-772124