Email Support Executive
Thyrocare Technologies Ltd.
Date: 3 weeks ago
City: Navi Mumbai, Maharashtra
Contract type: Full time
This job is provided by apna.co We are hiring enthusiastic and customer-focused individuals for Email and Chat Support roles. If you have excellent communication skills and a knack for solving problems, we’d love to hear from you!
Key Responsibilities
Provide prompt and accurate support to customers via email and chat
Handle customer queries, complaints, and feedback with professionalism
Troubleshoot issues and provide effective solutions
Ensure customer satisfaction and maintain high service standards
Collaborate with internal teams to resolve complex issues
Requirements
Excellent written and verbal communication skills in English
Strong problem-solving abilities
Prior Experience In Chat Or Email Support Preferred
Ability to multitask and work in a fast-paced environment
Willingness to work in rotational shifts and on rotational week offs
Perks & Benefits
Competitive salary
Growth opportunities
Friendly work environment
Training and development support
Key Responsibilities
Provide prompt and accurate support to customers via email and chat
Handle customer queries, complaints, and feedback with professionalism
Troubleshoot issues and provide effective solutions
Ensure customer satisfaction and maintain high service standards
Collaborate with internal teams to resolve complex issues
Requirements
Excellent written and verbal communication skills in English
Strong problem-solving abilities
Prior Experience In Chat Or Email Support Preferred
Ability to multitask and work in a fast-paced environment
Willingness to work in rotational shifts and on rotational week offs
Perks & Benefits
Competitive salary
Growth opportunities
Friendly work environment
Training and development support
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