Elmeasure - Solution Support Engineers - Energy Management System
ELMEASURE
Date: 17 hours ago
City: Coimbatore, Tamil Nadu
Contract type: Full time
Experience
2 5 Years (preferably in Software Deployment, System Integration, IoT, or Energy Management Solutions)
Languages
Proficiency in Tamil & English
About The Role
We are looking for enthusiastic and technically skilled Solution Support Engineers with a strong background in software installation, system integration, and customer support. This role offers a unique blend of software deployment and real-world implementation, focused on delivering advanced Energy Management and Digitalization Solutions to industrial and commercial customers across Tamil Nadu.
You will play a crucial role in ensuring smooth software integration with on-site devices, setting up customized dashboards, providing technical training, and offering post-installation support.
Key Responsibilities
Position Type : Full-Time
Remuneration : As per industry standards, based on experience
Travel : Extensive up to 70% fieldwork within Tamil Nadu
(ref:hirist.tech)
2 5 Years (preferably in Software Deployment, System Integration, IoT, or Energy Management Solutions)
Languages
Proficiency in Tamil & English
About The Role
We are looking for enthusiastic and technically skilled Solution Support Engineers with a strong background in software installation, system integration, and customer support. This role offers a unique blend of software deployment and real-world implementation, focused on delivering advanced Energy Management and Digitalization Solutions to industrial and commercial customers across Tamil Nadu.
You will play a crucial role in ensuring smooth software integration with on-site devices, setting up customized dashboards, providing technical training, and offering post-installation support.
Key Responsibilities
- Install, configure, and deploy Energy Management Software (EMS), IoT platforms, and associated solutions at customer sites.
- Integrate and network field devices such as multifunction meters, PQ meters, gateways, and sensors with software platforms.
- Establish and maintain reliable data communication from field devices to cloud/on-premise software systems.
- Design and customize dashboards, Single Line Diagrams (SLDs), and automated reports as per customer needs.
- Troubleshoot and resolve software-related and connectivity issues during and post-deployment.
- Collaborate with internal development and project teams to ensure seamless project execution.
- Conduct client training on software usage, data visualization, and reporting functionalities.
- Attend service calls and provide timely on-site or remote technical support.
- Diploma / B.E. / B.Tech in Computer Science, Information Technology, Software Engineering, or related fields.
- Strong foundation in software deployment, system integration, and networking fundamentals.
- Experience working with RS485, Modbus, MQTT, LoRa, WiFi, GPRS communication protocols.
- Hands-on experience in PC/server operating systems (Windows/Linux) and cloud-based IoT platforms.
- Familiarity with database systems, API integrations, and dashboard/BI reporting tools.
- Understanding of energy meters and field device connectivity is desirable (domain training can be provided).
- Exposure to Spinning/Textile plant environments would be a plus.
- Willingness to travel extensively across Tamil Nadu (up to 70% fieldwork).
- Strong interpersonal skills and a customer-centric mindset.
- Excellent communication skills in Tamil & English.
- Experience with Energy Management Systems (EMS) or SCADA platforms.
- Knowledge of Linux, Windows, databases, and cloud platforms.
- Experience with data loggers, MQTT-based systems, and API integrations.
- Familiarity with dashboard designing tools and BI reporting platforms.
Position Type : Full-Time
Remuneration : As per industry standards, based on experience
Travel : Extensive up to 70% fieldwork within Tamil Nadu
(ref:hirist.tech)
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