Ecommerce Manager

About Us

Mosaic Wellness is building digital first, health brands for elective health concerns. Man Matters is a digital elective health platform for men, helping 2.5M men every year diagnose and solve for their hair loss, beard growth, fitness, and nutrition concerns by offering personalized treatment plans and access to expert doctors and health coaches. Be Bodywise is an online womens elective health platform, serving 4M women every year by providing personalized solutions and doctor consults across concerns for hair health, body care, sleep, and nutrition. Little Joys is an online health platform for kids, helping 2M parents every year solve for their childs physical, mental, and emotional development by offering age-appropriate solutions for nutrition, immunity, brain health, and bone health with access to expert doctors and nutritionists.

Key Responsibilities Marketplace Management

• Negotiate and manage relationships with marketplace account managers for support and partnerships.
• Strategically manage the brand's presence and performance on a marketplace platform.
• Develop and implement strategies to optimize product listings, enhance visibility, and improve discoverability.
• Work with the entire conversion team to ensure compliance with marketplace policies, guidelines, and terms of service.
  
  

P&L Ownership

• Take full ownership of the Profit & Loss for the assigned marketplace channel, ensuring revenue growth and profitability.
• Monitor and optimize operational costs, discounts, promotions, and commissions on a day-to-day basis to maintain healthy margins.
• Conduct sales forecasting and budgeting for the channel, ensuring alignment with overall business goals.
  
  

Sales Growth & Marketing Campaigns

• Plan and execute sale events on marketplaces while driving revenue and profitability.
• Optimize ad spend and run performance-driven marketing campaigns using tools.
• Analyze customer reviews, feedback, and trends to develop actionable insights for improving sales and customer experience.
  
  

Inventory & Operations Management

• Collaborate with supply chain and operations teams to ensure proper inventory planning, availability, and fulfillment.
• Mitigate issues like out-of-stock, overselling, or delayed deliveries by maintaining an optimal stock-to-sales ratio.
  
  

Data Analysis & Reporting

• Track and report key performance metrics, such as net revenue, conversion rate, ACoS, and RoAS, providing actionable insights to drive growth and profitability.
• Conduct competitor analysis to identify market trends, pricing strategies, and new growth opportunities.
  
  

Collaboration & Teamwork

• Work cross-functionally with marketing, operations, finance, and product teams to align marketplace goals with broader business objectives.
  
  

Qualifications & Skills Educational Background

• Bachelor's degree in Business, Marketing, or a related field; MBA is a plus.
  
  

Experience

• 35 years of experience in managing e-commerce operations, preferably for a D2C website or on marketplaces.
  
  

Having Skills

• Deep understanding of marketplace algorithms, tools, and advertising platforms (e.g., Seller Central, Flipkart Seller Hub).
• Strong analytical and problem-solving skills with proficiency in tools like Excel, and marketplace dashboards.
• Excellent communication and negotiation skills to liaise with both internal teams and external partners.
• Self-motivated and target-driven with the ability to thrive in a fast-paced environment.
  
  

Locations

• Thane, Full-Time
• 2-3 years of experience