Digital Experience Analyst – Adobe Target & Customer Journey Analytics

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek - so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

About The Role

Join Agilent’s Adobe Target Team—a dynamic, cross-functional group driving continuous improvement in our e-commerce experience through A/B testing and data-driven UI/UX enhancements. As a Business Data Analyst, you’ll be at the heart of experimentation, translating business goals into actionable insights and measurable outcomes.

What You’ll Do

• Lead Experimentation Strategy Translate business objectives into testable hypotheses and define success metrics for A/B and multivariate experiments.
• Collaborate Across Teams Work closely with designers, developers, QA, and marketers to scope tests, prioritize initiatives, and ensure alignment with business goals.
• Analyze & Optimize Use tools like Adobe Customer Journey Analytics, GA4, Adobe Target, and Microsoft Clarity to uncover friction points, identify opportunities, and quantify impact.
• Drive Business Value Build financial models to estimate revenue uplift or cost savings, and support business cases with clear, data-backed insights.
• Document & Communicate Create structured requirements, user stories, and visuals to support development and stakeholder engagement.
• Champion Agile Practices Track experiments through sprints, facilitate retrospectives, and continuously improve testing processes.
• Mentor & Guide Support junior analysts and interns with tools, methods, and documentation standards.
  
  

Qualifications

Desired Skill Sets

• Analytical & Technical Excellence Strong problem-solving skills rooted in user experience and business impact, with advanced Excel modeling for financial sizing, scenario analysis, and value estimation.
• Communication & Collaboration Clear and confident communicator with a talent for data storytelling, stakeholder alignment, and proactive engagement in cross-functional teams.
• Organized & Agile Mindset Highly organized, detail-oriented, and adaptable in fast-paced, iterative environments. Brings an agile mindset and thrives in product pods or sprint teams with shifting priorities.
  
  

Qualifications

• 4+ years of experience in Digital marketing and/or eCommerce
• Bachelor’s degree in Business, Analytics, Information Systems, or related field. MBA preferred
• Proven success in digital analytics, optimization, and business analysis.
• Demonstrated ability to build business cases and translate data into decisions.
• Experience with Adobe digital suite of products, specifically Adobe Target and Customer Journey Analytics required
• Experience with Google Analytics and Microsoft Clarity preferred
  
  

We offer:

• Agilent offers core global benefits to all staff - but in addition to these, the business offers, Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, Holiday, and Company activities (these may vary from country to country)
• An opportunity for you to grow within a world-class company to develop your skills.
• An independent job among good colleagues, in a growth orientated conglomerate. You will become part of a caring and fast paced environment, built on integrity, information, and trust.
• Be part of a company where we value quality in the solutions we deliver to our customers, with our employees and in relation to the processes we work with.
• A dedication to work/life balance.
  
  

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

Occasional

Shift:

Day

Duration:

No End Date

Job Function:

Administration