Digital Deployment Leader

The Digital Deployment Leader (DDL) holds a significant and trusted role within the organization. This position entails making substantial contributions to the digitalization and transformation initiatives of RGC. Additionally, the DDL assists the Company's Management in strategic decision-making by offering pertinent insights related to digital deployment and change management activities.

Digital Deployment Leader (DDL) involves following contributions to the organisation:

• Deploy & communicate:
• Deploy and Communicate about the Digital tools releases / Change Content effectively to the user
• Assist the Management of the Company in making strategic decisions regarding digitalization roadmap
• Testing on End user perspective
• Control & support:
• Control & Support to enhance effective usability of the Digital tools
• Ease & implement solutions (temp & permanent) for the data flow with RGC & Business partners
• Control the Legal rules incl. Sharing Rights of the tools
• Facilitate the organization in each country for the respective Departments (RGC, RNPI and suppliers etc)
• Contribute to enlarge the tools adoption (Global & Local), support capitalization improvement
• Coaching & training:
• Training kit Materials & video user guide creation & update
• Train the Trainers with Relay Trainer Club
• Train and Coach all the users for ease deployment
• On job coaching / Live support

Improvement:

• Contribute to the framing of new features in the tools based on users’ feedback.
• Deploy strategy to improve users’ satisfaction
• Monitor the effective deployment of the Digital tools:
• Track & Close the LUP between deployment (Kxs) Vs development (Kxs)
• Follow-up the trainings done, and the feedback received
• Follow-up with the Knowledge enhanced within End users