Digital Content Associate

Amazon


Date: 2 weeks ago
City: Chennai, Tamil Nadu
Contract type: Full time
Description

Responsibilities: - The Primary responsibility of the role is to perform quality checks on web pages and digital content for the e-book reader.

  • The associate needs to perform e-book conversion and would need to have working knowledge of HTML and CSS.
  • The role will require the candidate to quickly understand the eBook content editing tools and operation workflow tools.
  • The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. He/she has to follow editing SOP to spot/catch errors in the content.
  • The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. He/she will need to use software tools for quality audit, content editing and data capture.
  • The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
  • The associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.
  • The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
  • The role is an individual contributor role.
  • The role requires a graduate degree with exposure to MS office and comfort with numbers.
  • In addition the associate should have attention to detail, good communication skills, and a professional demeanor.

Basic Qualifications

  • Speak, write, and read fluently in English
  • Bachelor's degree
  • Experience with Microsoft Office products and applications

Preferred Qualifications

  • Basic knowledge of XML and HTML standards, proven interpersonal skills & time management and exposure to eBooks.
  • Experience with Microsoft Office products and applications.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - ADCI MAA 15 SEZ

Job ID: A2945608

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