DGM - Supply Chain
VARUN BEVERAGES LIMITED
Date: 3 weeks ago
City: Bengaluru, Karnataka
Contract type: Full time
Job Description
- Order Management & Governance
- Act as the process custodian for all order capture methods across the cluster, ensuring adherence to COPC operational standards.
- Review and manage deviations from system-generated suggested orders; perform root cause analysis and align corrective actions with business requirements.
- Guide PAC teams in resolving order-related issues by liaising with regional sales teams, distributors, and central SPOCs as needed.
- Drive order processing through the CRS platform in collaboration with sales teams and distributors, ensuring strict CRS compliance and change management.
- Sales Planning, Execution & CRS Management
- Partner with Heads of Sales (HoS) to gather demand planning inputs, align sales targets, and coordinate distributor engagement.
- Ensure CRS compliance, distributor business (DB) alignment, and determine PDP for all CRS distributors in the cluster.
- Collaborate with Logistics and Commercial teams to ensure On-Time-In-Full (OTIF) performance.
- Maintain and update master data in coordination with sales leadership, including user ID creation for newly onboarded distributors and handling organizational structure changes.
- Operational Support & Issue Resolution
- Act as the escalation point for operational issues raised by PAC teams, raising and tracking tickets until closure.
- Deliver training programs to distributors to enhance operational efficiency and compliance.
- Process Control & KPI Measurement
- Ensure end-to-end process compliance for order processing across Traditional Trade (TT) and Organized Trade (OT) channels.
- Guarantee timely OT appointment capture in OMS to achieve higher OTIF and service levels for OT customers.
- Monitor and report on key KPIs, including must-bill adherence, range/SKU adherence, CRS compliance, fill rate, and service levels across territories.
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