DevOps Engineer – Monitoring

Job Title: DevOps Engineer – Monitoring

Job Level: Entry-Level (Fresher)

Report to: DevOps Team Lead / IT Infrastructure Manager

Department: Technology

Organization: Airpay Payment Services Pvt. Ltd (https://www.airpay.co.in/)

Location: Chandigarh and Cochin (Night Shift with one rotational week off)

Job Summary

We are looking for a passionate and detail-oriented DevOps Engineer (Fresher) to join our Night Shift Monitoring team. The role involves real-time monitoring of production systems, ensuring system uptime, identifying incidents, escalating to appropriate teams, and supporting the health of critical infrastructure.

Key Responsibilities

• Monitor servers, applications, and network components using tools like Grafana, Zabbix, Prometheus, and CloudWatch.
• Respond promptly to system alerts, escalating incidents, and log issues.
• Follow standard operating procedures (SOPs) for issue resolution and escalation.
• Perform initial troubleshooting of systems and services during outages.
• Coordinate with internal teams (e.g., development, infrastructure) during incidents.
• Generate and maintain system health reports and incident logs.
• Ensure continuous monitoring coverage during night shift hours.
• Participate in shift handover reporting and knowledge transfer.
  
  

Required Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.
  
  

Skills And Experience

• Basic understanding of Linux/Unix commands and system administration.
• Familiarity with monitoring tools (anyone: Nagios, Prometheus, etc.).
• Good communication skills and the ability to document incidents clearly.
• Knowledge of scripting (Shell, Python) is an added advantage.
• Willingness to work in rotational or permanent night shifts.
• Ability to remain calm under pressure and follow structured escalation procedures.