Desktop Support Engineer

Gig Workplace


Date: 4 weeks ago
City: Remote, Remote
Salary: ₹16,500 - ₹19,000 per month
Contract type: Full time
Remote
  • Provide first-line technical support for desktops, laptops, and peripherals
  • Install, configure, and troubleshoot hardware and software components on desktops and laptops
  • Diagnose and resolve technical issues related to operating systems, applications, and hardware
  • Manage and prioritize support requests through a ticketing system
  • Perform routine maintenance tasks, updates, and patches to optimize desktop performance
  • Set up and configure new desktops and laptops for users
  • Possess basic knowledge of computer hardware and Windows-based operating systems
  • Familiarity with networking concepts and protocols
  • Hands-on knowledge of crimping LAN cables and cabling
  • Configure and manage Wi-Fi routers and access points

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