Deputy Manager - Debt Management Services - Compliance

Bajaj Finserv


Date: 2 weeks ago
City: Ambāla, Haryana
Contract type: Full time
Location Name: Ambala

Job Purpose

The Compliance Officer ensures adherence to all regulatory standards and internal policies related to debt collection and recovery.

Duties And Responsibilities

Regulatory Compliance: Ensure compliance with debt collection laws (e.g., FDCPA, FCA) and internal policies.Policy Development: Develop and maintain compliance processes for debt management.Audits & Monitoring: Conduct audits, monitor activities, and implement corrective actions.Training: Provide training to teams on regulatory updates and compliance standards.Risk Management: Identify and mitigate risks in debt recovery practices.Complaint Handling: Oversee customer complaints and ensure timely resolutions.

Required Qualifications And Experience

Regulatory Compliance: Ensure compliance with debt collection laws (e.g., FDCPA, FCA) and internal policies.Policy Development: Develop and maintain compliance processes for debt management.Audits & Monitoring: Conduct audits, monitor activities, and implement corrective actions.Training: Provide training to teams on regulatory updates and compliance standards.Risk Management: Identify and mitigate risks in debt recovery practices.Complaint Handling: Oversee customer complaints and ensure timely resolutions.

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