Deputy Manager - Business Solution Coordinator

PepsiCo


Date: 2 weeks ago
City: Hyderabad, Telangana
Contract type: Full time
Overview

This position supports the FLNA Supply Chain organization. The position will focus on SAP IDOC & XML failure resolution, along with sync report monitoring and supporting new business initiatives involving order processing and master data.

Responsibilities

  • This individual will review and resolve SAP IDOC & ZML failures in order to maintain integrity of day to day business flows
  • Monitor data sync reports & execute sync resolution and/or communicate to business/support teams of out of sync issues
  • Ensure proper commuincations with other HQ/IT teams via SPA Box and Zoom Channels
  • Work closely with field business users and HQ/IT support teams supporting the SAP Hana solution and designing, testing new robust SAP functionality.
  • Gather, analyze and streamline business processes to deliver efficiency to the FLNA Supply Chain.
  • Develop and execute analytical tools, using Excel and Access, which business teams will then use to achieve performance objectives.
  • Develop and deliver training materials required to implement new tools, enhancements or procedures.
  • Accountable for 3MM+ idocs per day for resolution if failure within a given SLA

Qualifications

  • Bachelor’s degree in computer science, Information Technology, Business Management, or applicable degree preferred
  • Fluent in English
  • Strong analytical skills
  • Working knowledge of SAP ECC & SAP Hana a plus
  • Practical working/programing knowledge of Excel, Access, VBA & SQL a plus
  • Excellent presentation skills, both written and verbal
  • 1-2 years’ experience in Supply Chain
  • Ability to communicate and articulate opportunities and solutions
  • Ability to collaborate and influence in a cross functional team environment
  • Working knowledge of order processing, order life cycle and/or master data desired
  • Ability to recognize and take action to resolve issues quickly and efficiently whilst escalating root cause deep dive to appropriate teams
  • Ability to work collaboratively and proactively with multi-functional teams
  • Be flexible, organized, and able to manage competing priorities

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