Department Manager - Fashion Factory - Pune RTO

Reliance Retail


Date: 8 hours ago
City: Pune, Maharashtra
Salary: ₹400,000 - ₹600,000 per year
Contract type: Full time
Job Purpose: as a Department Manager, you will be responsible for overseeing the operations and personnel within your designated department to ensure efficient functioning and exceptional customer service. You will lead a team of associates, manage inventory, uphold visual merchandising standards, and drive sales within your department.

Key Responsibilities

  • Team Leadership: Supervise and motivate a team of associates, including recruitment, training, scheduling, and performance management.
  • Customer Service: Ensure all customers receive excellent service through effective communication, product knowledge, and problem-solving skills.
  • Sales and Profitability: Drive sales within your department through effective merchandising, product assortment, and promotional activities. Monitor and achieve sales targets and profitability goals.
  • Inventory Management: Maintain optimal inventory levels by conducting regular stock checks, placing orders, and overseeing replenishment processes.
  • Visual Merchandising: Ensure the department layout and displays are visually appealing, aligned with company guidelines, and drive sales.
  • Operational Efficiency: Implement and uphold operational policies and procedures to ensure the smooth running of the department, including compliance with health and safety regulations.
  • Communication: Act as a liaison between store management and department staff, providing regular updates, feedback, and reporting on departmental performance

KPI's

  • Achieve AOP
  • SOP Implementation and Adherence in department.
  • People Management
  • Inventory control
  • Competition update

Education

  • Graduation

Functional / Behavioral competencies required to execute the role :

  • Ability to work under pressure
  • Number proficiency
  • Customer Centricity
  • Good communication skills
  • Analytical & Presentation Skills

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