Delivery Project Lead

Job Description

Role : Email Execution

Location : Offshore Remote

Who are we looking for?

Degree preferably in information Systems, Business, Marketing, or related Field.

HTML and CSS -experience in creating HTML emails with basic understanding of PHP and JavaScript.

Preferred 2-3 years practical experience working on Email Campaigns on ESP’s like MailChimp, Marketo, SFMC and especially Harmon .

Familiarity with both QA and QC in a digital / development environment.

Previous experience in a self-serve model for developing email campaigns is preferred,

Responsibility

 Meeting with your stakeholders within the department and internal/external agencies, this role will assist in the gathering of requirements, providing analysis of the path forward – and develop and execute against those final requirements.

 Working with those stakeholders – you will build out the email campaigns – from start to finish – on the deployment platforms – deploying these marketing and servicing emails to our customers according to schedule.

 Troubleshoot rendering issues with the HTML when the campaign moves into the build phase – identify issues and work on a resolution.

 Utilizing the self-serve platforms, segment customer lists on per campaign basis based on the specified requirements.

 Conduct day-to-day activities with other departments and business counterparts within Marketing, List Management and other stakeholder groups to execute and implement email campaigns.

 Share the responsibility of performing QC on the team’s work in a timely fashion.

 Adhere to and promote our existing quality controls.

Required Skills

 Familiarity with Email Delivery and Campaign Management.

 Proven ability to take initiative and influence others - achieving results in a matrix organization.

 Strong interpersonal skills and an ability to build collaborative relationships.

 Good written and verbal communications skills.

 Good time management skills.

 Good listening skills.

 Detail-oriented, with the ability to multi-task and prioritize based on changing requirements.

 Self-starter with a strong initiative.

Behavioral Skills

 Excellent listening, writing skills and strong technical competency are essential

 Ability to communicate effectively at all levels with executives and technical teams

 Creative and efficient in proposing solutions to complex, time-critical problems

 Experience working with offshore / onshore model

 Strong communication skills and able to work effectively in a team environment.

Qualification

 Bachelor’s degree preferably in Computer Science or Information Technology.

 4+ years of relevant experience

 Have worked on Email Campaigns on ESP’s like MailChimp, Marketo, SFMC and especially Harmony .

What’s in for you?

 At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.

 You get an open and transparent culture along with freedom to experimentation and innovation

Who are we?

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum h