Debt Recovery Agent

Career Job Solution


Date: 5 days ago
City: Durg, Chhattisgarh
Contract type: Full time
Key Responsibilities

  • Contact Debtors: Initiate communication with individuals or businesses to collect outstanding debts via phone, email, or written correspondence.
  • Negotiate Payment Plans: Work with debtors to develop manageable repayment plans that are agreeable to both parties.
  • Maintain Records: Document all interactions with debtors, updating account statuses in the database to ensure accurate tracking of collections efforts.
  • Investigate Disputes: Address disputes or complaints regarding debts by conducting thorough investigations and providing accurate information.
  • Educate Clients: Provide information to clients about their debt obligations and the consequences of non-payment in a clear and respectful manner.
  • Collaborate with Team: Work closely with other team members and departments to enhance collection strategies and improve overall performance.
  • Compliance: Ensure adherence to legal and ethical standards related to debt collection practices.
  • Performance Metrics: Meet or exceed individual and team collection targets while maintaining quality standards.

Qualifications

  • Education: High school diploma or equivalent; a degree in finance, business, or related field is a plus.
  • Experience: Previous experience in collections, customer service, or sales is preferred.
  • Skills:
    • Excellent communication and negotiation skills.
    • Strong problem-solving abilities and attention to detail.
    • Proficiency in using collections software and Microsoft Office Suite.
    • Ability to handle difficult conversations with empathy and professionalism.
  • Attributes: Self-motivated, resilient, and goal-oriented with a strong work ethic.
Benefits

  • Competitive salary and performance-based incentives.
  • Comprehensive health and wellness benefits.
  • Opportunities for professional development and growth.
  • Supportive work environment.

hr shaik hafizoon

+91 8309037984

Email updated cv [email protected]

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