Data Operations Support Analyst Associate - Operate

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Apply a learning mindset and take ownership for your own development.
• Appreciate diverse perspectives, needs, and feelings of others.
• Adopt habits to sustain high performance and develop your potential.
• Actively listen, ask questions to check understanding, and clearly express ideas.
• Seek, reflect, act on, and give feedback.
• Gather information from a range of sources to analyse facts and discern patterns.
• Commit to understanding how the business works and building commercial awareness.
• Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
  
  

Job Title: Data Operations Support Analyst

Level: Associate

Department: Data Operations

Role Summary

In the role of Data Operations Support Analyst, you will be instrumental in executing data management tasks that uphold the integrity and accuracy of the organization’s data systems. Your responsibilities include performing meticulous data entry, validation, and quality assurance checks to support business operations. You will assist in developing reports and dashboards that provide visibility into data quality and operational performance, contributing to the continuous improvement of data processes.

Key Responsibilities

• Data Entry and Maintenance:
• Accurately enter and update data within organizational databases and systems.
• Perform routine data maintenance tasks to ensure data integrity.
• Quality Assurance:
• Conduct quality checks on data entries to verify accuracy and completeness.
• Identify and report data anomalies or inconsistencies.
• Support Operational Processes:
• Assist in supporting operational workflows by resolving data discrepancies and issues.
• Collaborate with team members to ensure seamless data operations.
• Report Development:
• Help develop reports and dashboards to monitor data quality and operational performance.
• Assist in data analysis tasks to support business objectives.
• Continuous Improvement:
• Participate in team meetings to discuss process improvements and innovations.
• Provide feedback on data operations processes and suggest enhancements.
  
  

Mandatory Skills

• Proficient in accurate data entry and routine maintenance tasks.
• Ability to conduct quality checks and ensure data accuracy.
• Experience in assisting with report development and data analysis.
  
  

Good To Have Skills

• Familiarity with supporting operational workflows and resolving data discrepancies.
• Willingness to participate in process improvement discussions and contribute feedback.