Data Engineer
SADA, An Insight company
Date: 16 hours ago
City: Thiruvananthapuram, Kerala
Contract type: Full time
Remote
Join SADA as a Data Engineer (ESS)!
Your Mission
As a Data Engineer at SADA, you will ensure our customers' support issues are handled effectively. You will work with highly skilled support engineers focused on providing Google Cloud Platform Data Engineering solutions, including BigQuery, Cloud SQL, Google Cloud Monitoring, and related Google services. The Data Engineer is responsible for providing technical assistance and guidance to team members and customers, updating knowledge articles, and enacting improvements to our ServiceNow incident management system, as well as being a SADA ambassador to our clients. Participating in on-call rotations, the Data Engineer must also be technically adept with Google products and be able to seamlessly and effectively partner with other SADA work groups, our partners, and our customers. SADA ESS delivers 24x7 support from a variety of locations around the world.
This is primarily a customer-facing role. You will also work closely with SADA's Customer Experience team to execute on their recommendations to our customers.
Pathway to Success
Our motivation is to provide customers with an exceptional experience in migrating, developing, modernizing, and operationalizing their systems in Google Cloud Platform.
Your success starts by positively impacting the direction of a fast-growing practice with vision and passion. You will be measured yearly by the breadth, magnitude, and quality of your contributions, your ability to estimate accurately, customer feedback at the close of projects, how well you collaborate with your peers, and the consultative polish you bring to customer interactions.
As you continue to execute successfully, we will build a customized development plan together that leads you through the engineering or management growth tracks.
Expectations
Required Travel - 10% travel to customer sites, conferences, and other related events. Customer Facing - You will interact with customers on a regular basis, sometimes daily, other times weekly/bi-weekly.
Onboarding/Training - Ongoing with first-week orientation followed by a 90-day onboarding schedule. Details of the timeline can be shared.
Job Requirements
Required Credentials:
Values: We built our core values on themes that internally compel us to deliver our best to our partners, our customers and to each other. Ensuring a diverse and inclusive workplace where we learn from each other is core to SADA's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer.
Business Performance: SADA has been named to the INC 5000 Fastest-Growing Private Companies list for 15 years in a row, garnering Honoree status. CRN has also named SADA on the Top 500 Global Solutions Providers list for the past 5 years. The overall culture continues to evolve with engineering at its core: 3200+ projects completed, 4000+ customers served, 10K+ workloads and 30M+ users migrated to the cloud.
SADA India is committed to the safety of its employees and recommends that new hires receive a COVID vaccination before beginning work.
Your Mission
As a Data Engineer at SADA, you will ensure our customers' support issues are handled effectively. You will work with highly skilled support engineers focused on providing Google Cloud Platform Data Engineering solutions, including BigQuery, Cloud SQL, Google Cloud Monitoring, and related Google services. The Data Engineer is responsible for providing technical assistance and guidance to team members and customers, updating knowledge articles, and enacting improvements to our ServiceNow incident management system, as well as being a SADA ambassador to our clients. Participating in on-call rotations, the Data Engineer must also be technically adept with Google products and be able to seamlessly and effectively partner with other SADA work groups, our partners, and our customers. SADA ESS delivers 24x7 support from a variety of locations around the world.
This is primarily a customer-facing role. You will also work closely with SADA's Customer Experience team to execute on their recommendations to our customers.
Pathway to Success
Our motivation is to provide customers with an exceptional experience in migrating, developing, modernizing, and operationalizing their systems in Google Cloud Platform.
Your success starts by positively impacting the direction of a fast-growing practice with vision and passion. You will be measured yearly by the breadth, magnitude, and quality of your contributions, your ability to estimate accurately, customer feedback at the close of projects, how well you collaborate with your peers, and the consultative polish you bring to customer interactions.
As you continue to execute successfully, we will build a customized development plan together that leads you through the engineering or management growth tracks.
Expectations
Required Travel - 10% travel to customer sites, conferences, and other related events. Customer Facing - You will interact with customers on a regular basis, sometimes daily, other times weekly/bi-weekly.
Onboarding/Training - Ongoing with first-week orientation followed by a 90-day onboarding schedule. Details of the timeline can be shared.
Job Requirements
Required Credentials:
- Google Professional Data Engineer Certified or able to complete within the first 45 days of employment
- A secondary Google Cloud certification in any other specialization
- 3+ years of experience writing software in at least two or more languages such as SQL, Python, Java, Scala, or Go
- Experience in supporting customers preferably in 24/7 environments
- Experience with systems monitoring/alerting, capacity planning, and performance tuning
- Experience with BI tools like Tableau, Looker etc will be an advantage
- Experience working with Google Support.
- Consultative mindset that delights the customer by building good rapport with them to fully understand their issues / requirements and provide accurate solutions
- Experience working with Google Cloud data products (CloudSQL, Spanner, Cloud Storage, Pub/Sub, Dataflow, Dataproc, Bigtable, BigQuery, Dataprep, Composer, etc)
- Experience with IoT architectures and building real-time data streaming pipelines
- Experience operationalizing machine learning models on large datasets
- Demonstrated leadership and self-direction -- willingness to teach others and learn new techniques
- Understanding of principle of least privilege and security best practices
- Understanding of cryptocurrency and blockchain technology
Values: We built our core values on themes that internally compel us to deliver our best to our partners, our customers and to each other. Ensuring a diverse and inclusive workplace where we learn from each other is core to SADA's values. We welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer.
- Hunger
- Heart
- Harmony
Business Performance: SADA has been named to the INC 5000 Fastest-Growing Private Companies list for 15 years in a row, garnering Honoree status. CRN has also named SADA on the Top 500 Global Solutions Providers list for the past 5 years. The overall culture continues to evolve with engineering at its core: 3200+ projects completed, 4000+ customers served, 10K+ workloads and 30M+ users migrated to the cloud.
SADA India is committed to the safety of its employees and recommends that new hires receive a COVID vaccination before beginning work.
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