Data Analyst CX
IDFC FIRST Bank
Date: 3 weeks ago
City: Mumbai, Maharashtra
Contract type: Full time
Role/Job Title: Data Analyst
Function/Department: Data & Analytics
Job Purpose
The Data Analyst role is to identifies business needs, builds analytical tools, develop test strategies, and support Senior Analysts & Lead Analyst in delivering business outcome.
Roles & Responsibilities
Function/Department: Data & Analytics
Job Purpose
The Data Analyst role is to identifies business needs, builds analytical tools, develop test strategies, and support Senior Analysts & Lead Analyst in delivering business outcome.
Roles & Responsibilities
- Identify and scope business requirements and priorities through rigorous information gathering and analysis as well as clarification of the solutions, initiatives and programmes to enable effective delivery
- Design analytics techniques to meet current and future business needs
- Robust understanding of data and fields required or analysis
- Understanding of analytical framework and map it with data available
- Develop a test strategy and systematic test procedures to verify and ensure that solution meets its design specifications
- Develop, select and apply algorithms and advanced computational methods to enable systems to learn, improve, adapt and produce desired outcomes or tasks.
- Displays the ability to approach existing situations and problems in a new manner and creates innovative solutions
- Challenges the status quo to bring about continuous improvement in performance, drives changes that would have a positive impact on the organization
- Works to achieve goals and objectives and shows a strong drive to follow through and complete what was started.
- Recognizes the complex interrelationships among business activities and understands the "big picture" of how decisions impact the overall business, outcomes and processes
- Has an innate orientation to be aware of how one contributes to the larger vision of the Bank
- Analytical tools
- Business cases and data analysed
- Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA)
- Post-Graduation: Master of Science (M.Sc) /Master of Technology (M.Tech) / Master of Computer Applications (MCA)
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