Data Analyst

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.

Overview

The mission of the Enterprise Data & Analytics team is to add value to our customers across all internal functions by using data and analytic techniques delivering actionable insights and recommendations around effectiveness and efficiency. We are a center of excellence for data and analytical insight, working in concert with Data Engineers and Data Scientists to turn numbers into stories and decisions.

Our team has built expertise in four functional areas that interact daily:

• Data Architecture: Flow and governance of enterprise (x-functional) data
• Data Products: Data movement, Data Lake / DW, Reporting & Visualization (BI
• Business Analysis: Insights and recommendation supporting various projects and functions, and enabling insights to be used by our functional leaders
• Data Science: Predictive models powering key desired outcomes – customer retention, learner engagement, quality of products and platforms, etc
  
  

The role is on the Business Analysis team and will interact with the rest of the Enterprise Data and Analytics group daily while establishing expertise with our business partners.

Opportunity Highlights

• Independently work with partner teams to drive business decisions by analyzing available market, customer, and user data; delivering recommendations for how to leverage insights from data; delivering regular performance reports; providing other valuable quantitative research and information to customers all the way to Executive Team
• Partner with business team to develop KPIs that relate to success of our marketing efforts – CAC, efficiency, user engagement, etc. Help drive adoption of those KPIs to arrive at the appropriate actionable business recommendations through independently creating insightful presentation to Director and VP level executives
• Support our C-suite with dashboards and ad hoc analysis to drive deeper insights into the organization and identify levers of financial and operational improvements
• Autonomously uncover deep insights about learner behaviors and customer engagement and collaborate with Product, Customer Success, Sales, and Marketing departments to increase the effectiveness of our products by putting these insights into action
• Work closely with our Data Science team on developing of key models to help drive automated insights – predictive models that help us with identifying customer retention drivers, marketing conversion successes, and sales operations efficiencies
  
  

Skills & Qualifications

• Bachelor’s degree in quantitative field – engineering, finance, data science, statistics, economics, or other quantitative.
• 3-7 years of analytical or data science experience or 2-5 years plus masters in relevant field .
• Ability to independently plan and iterate on assignments to arrive at appropriate deliverables (dashboard, analysis, recommendation set, etc) to address partner business needs.
• Ability to establish subject matter expertise in an assigned business area in order to provide key actionable recommendations to business partners.
• Analytical skills: outstanding analytical and creative problem-solving abilities, experience in developing deep analytical insights about users of digital products and services.
• Technical skills: SQL, ETLs, Tableau (or other BI tools), R, Python.
• Prior marketing or sales analytics experience would be a plus: Salesforce, AdWords, Lead Gen, Email, etc.
• Self-starter with sense of urgency to drive and implement insights.
  
  

OUR VALUES

We Are Passionately Committed To Leadership, Learning, And Success. We Embrace Every Opportunity To Serve Our Customers And Each Other As

• ONE TEAM
• OPEN AND RESPECTFUL
• CURIOUS
• READY
• TRUE
  
  

More About Skillsoft

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.

Thank you for taking the time to learn more about us.

If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft (US) Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.