Customer Tech-ProActive-Salesforce-Technical Lead-GDS

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Responsibilities:

• Meet with clients to determine business, functional and technical requirements and participate in application design, configuration, testing and deployment
• Perform configuration and customization of the Salesforce.com platform.
• Participate in efforts to develop and execute testing, training and documentation
• Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning)
• Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans)
• Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
• Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance.
• Performs regular reviews on implementation done by less experienced developers and offer feedback and suggestions for those codes
• Mentors the junior and mid-level developers of the team, and can designate tasks to team members in a balanced and effective manner
• Sets up a development environment on their own, and has the ability to mentor a team of junior developers
• Independently communicate with both client technical teams and business owners as needed during the design and implementation
  
  

Knowledge and Skill:

• 3+ years of experience working on Salesforce platforms
• At least Salesforce certification “Salesforce Platform Developer I”
• Direct experience working on CRM projects for middle market and enterprise size companies
• Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development
• Software engineering skills with Force.com Platform (Apex, LWC, SOQL, Unit Testing)
• Experience in core web technologies including HTML5, JavaScript and jQuery
• Demonstrated experience and knowledge of relational databases, data modelling, and ETL tools
• Experience with web services (REST & SOAP, JSON & XML, etc)
• Experience with Agile development methodologies such as SCRUM
• Excellent organizational, verbal and written communication skills
  
  

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.