Customer Support Engineer
Thermo Fisher Scientific
Date: 2 weeks ago
City: Ahmedabad, Gujarat
Contract type: Full time
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
About Company:
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $44 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or developing and manufacturing life-changing therapies, we are here to support them. Our distributed team delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. Our Innovative Laboratory technologies & Services makes it easier for customers.
Job Details :
Installation and configuration of Chromeleon 7.2 and 7.3 for Thermo Fisher Scientific and 3rd Party make HPLC
\ GC \ IC instruments.
Design and implementation of Calibration, PQ templates for various instruments and also Report Templates for
various Pharma calculations.
Providing Support for Chromeleon Application Issues.
Conducting Beginner and Advanced levels of Training for Chromeleon Users and Administrators.
Perform all activities in line with GLP and GMP Guidelines.
Going Extra Mile to ensure Customer Satisfaction.
Skills/Qualifications:
Expertise on HPLC & GC operations, troubleshooting, servicing and design principle.
Data processing expertise with strong fundamentals of using integration parameters.
Well versed with Pharma R&D and QC calculations and reporting requirements.
At least 4 – 5 years of experience on installing, supporting HPLC’s and GC’s.
Well versed with GLP and Compliance guidelines preferably in Pharma domain.
Ace trouble shooter - Apply logical, analytical & technical diagnostic skills to resolve problems quickly.
Strong written \ oral communication skills in English.
Good Presentation skills.
Self-Motivated, Passion for learning and get work done attitude.
Efficient Team player
Benefits :
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
ThermoFisher is committed to crafting a diverse work environment that values and respects individuals from all backgrounds.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Standard (Mon-Fri)
Environmental Conditions
Office
About Company:
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $44 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics, or developing and manufacturing life-changing therapies, we are here to support them. Our distributed team delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. Our Innovative Laboratory technologies & Services makes it easier for customers.
Job Details :
Installation and configuration of Chromeleon 7.2 and 7.3 for Thermo Fisher Scientific and 3rd Party make HPLC
\ GC \ IC instruments.
Design and implementation of Calibration, PQ templates for various instruments and also Report Templates for
various Pharma calculations.
Providing Support for Chromeleon Application Issues.
Conducting Beginner and Advanced levels of Training for Chromeleon Users and Administrators.
Perform all activities in line with GLP and GMP Guidelines.
Going Extra Mile to ensure Customer Satisfaction.
Skills/Qualifications:
Expertise on HPLC & GC operations, troubleshooting, servicing and design principle.
Data processing expertise with strong fundamentals of using integration parameters.
Well versed with Pharma R&D and QC calculations and reporting requirements.
At least 4 – 5 years of experience on installing, supporting HPLC’s and GC’s.
Well versed with GLP and Compliance guidelines preferably in Pharma domain.
Ace trouble shooter - Apply logical, analytical & technical diagnostic skills to resolve problems quickly.
Strong written \ oral communication skills in English.
Good Presentation skills.
Self-Motivated, Passion for learning and get work done attitude.
Efficient Team player
Benefits :
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
ThermoFisher is committed to crafting a diverse work environment that values and respects individuals from all backgrounds.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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