Customer Support Engineer

Logix Infosecurity Pvt. Ltd.


Date: 1 week ago
City: Navi Mumbai, Maharashtra
Contract type: Full time
Position Title

Customer Support Engineer

Job Location:

Navi Mumbai / Hyderabad

Qualification Required

Minimum: Any Graduate / Post Graduate

Years Of Experience Required

Freshers can apply/ Candidates with experience will be an added advantage

Job Description

  • Customer support through calls, mail and remote session for troubleshooting email and messaging related issues.
  • Bind to achieve 100% customer satisfaction for support provided to customer.
  • Should have knowledge on Email, DNS, mail client configuration.
  • Should do close monitoring of infrastructure.
  • Expecting the resource is dedicated and proactive towards assignments.
  • Self-motivated, ready to go for working in rotational shift, overtime.
  • Must have enthusiasm and hunger to learn the things related to work, proactive for self-training.
  • Should provide high availability as and when required.
  • The customer support engineer candidate should be a team player.
  • Freshers can also apply.

Required Skills

  • Must have good verbal and written communication.
  • Experience in Email configuration and troubleshooting will be preferred.
  • Must have basic knowledge of computer, network.

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