Customer Success Executive in Zirakpur, Panchkula, Chandigarh, Patiala, Rajpura, Mohali
JungleWorks
Date: 1 day ago
City: Patiāla, Punjab
Contract type: Full time
Key Responsibilities
- Proactively engage with clients to understand their needs and goals, and develop strategies to help them achieve success
- Serve as the main point of contact for clients, addressing any questions or concerns they may have in a timely and professional manner
- Collaborate with internal teams to ensure seamless client onboarding and implementation processes
- Monitor client satisfaction and identify opportunities for upselling or expanding services to drive revenue growth
- Provide product training and support to clients to help them maximize the value of our solutions
- Analyze and report on client feedback and usage data to inform product development and improvement
- Continuously strive to enhance the overall client experience and maintain high levels of customer satisfaction
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