Customer Success Executive in Zirakpur, Panchkula, Chandigarh, Patiala, Rajpura, Mohali

JungleWorks


Date: 3 weeks ago
City: Patiāla, Punjab
Contract type: Full time
Key Responsibilities

  • Proactively engage with clients to understand their needs and goals, and develop strategies to help them achieve success
  • Serve as the main point of contact for clients, addressing any questions or concerns they may have in a timely and professional manner
  • Collaborate with internal teams to ensure seamless client onboarding and implementation processes
  • Monitor client satisfaction and identify opportunities for upselling or expanding services to drive revenue growth
  • Provide product training and support to clients to help them maximize the value of our solutions
  • Analyze and report on client feedback and usage data to inform product development and improvement
  • Continuously strive to enhance the overall client experience and maintain high levels of customer satisfaction

About Company: Jungleworks is a tech-loaded solution for your on-demand business. From customer-facing to delivery management and customer engagement platforms, we provide a technology suite for everything. Our product list consists of Yelo, Tookan, Panther, and Hippo.

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