Customer Service/Customer Support Internship in Thane, Mumbai

• Attracts potential customers by answering service questions and suggesting
• information about other services.
• Serves customers by providing company service information and lead closings.
• Opens customer accounts by recording Waitlist information.
• Maintains customer records by updating detailed information.
• Daily follow-up with the operational team & updating lead status.
• Recommends potential services to management by collecting customer's
• information and analyzing customer needs.
• Prepares service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
• To Manage Inbound and Outbound calls in a timely manner
• Identify customer's requirements, clarify information and provide them with the
• resolution based on company policy
• Handle any required communication or coordination required between
• Partner's(Tankers) and customers
• Entering customer and account data from source documents within time limits
• Compiling, verifying the accuracy, and sorting information to prepare source data for computer entry
• Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking the output
• Based on performance, the candidate can be converted to a full-time role after completing the internship.
• Internship is for 1 month
  
  

About Company: Aaji Care Home Health Services is a social enterprise that makes its pioneer attempt to redefine the way personal care is rendered to the elderly and patients. We at Aaji Care strive to fill the gap by establishing a standard pattern of care at home. Our vision is to 'improve the quality of life for families in need of care' which keeps us on our toes to ensure safety, security, and management responsibility with utmost diligence.