Customer Service/Customer Support Internship in Indore
Euro Dreams Eduverseas Pvt Ltd
Date: 4 hours ago
City: Indore, Madhya Pradesh
Contract type: Intern

As a Customer Service/Customer Support intern at Euro Dreams - Study Abroad Consultancy, you will have the opportunity to assist students in making their dreams of studying abroad a reality. With your proficiency in MS-Office, MS-Excel, spoken and written English, as well as spoken Hindi, you will play a crucial role in ensuring excellent customer service and support.
About Company: Euro Dreams - Study Abroad Consultancy is an overseas education consultancy firm specializing in advising and providing assistance to students in more than 15 countries around the globe. We're committed to delivering excellence from our end and providing the best possible solution and assistance to our students so that they don't lack in any way to achieve their dreams.
- Respond to inquiries from potential students and existing clients via phone, email, and in-person meetings.
- Provide information on study abroad programs, application requirements, and visa processes.
- Assist in organizing and conducting informational webinar for students.
- Maintain accurate records of student interactions and program details.
- Collaborate with the admissions team to ensure a seamless application process for students.
- Assist in resolving any issues or concerns that students may have during their application process.
- Continuously seek feedback from students to improve the overall customer experience.
About Company: Euro Dreams - Study Abroad Consultancy is an overseas education consultancy firm specializing in advising and providing assistance to students in more than 15 countries around the globe. We're committed to delivering excellence from our end and providing the best possible solution and assistance to our students so that they don't lack in any way to achieve their dreams.
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