Customer Service/Customer Support Internship in Ludhiana

Selected Intern's Day-to-day Responsibilities Include

As a Customer Service Executive at Find Your Kicks India, you will be an integral part of our dynamic team, responsible for providing exceptional assistance to our valued customers. Your proficiency in both spoken English and Hindi, along with your skills in MS-Excel, will be crucial in ensuring top-notch service delivery.

Having sneaker knowledge would give you additional points.

Key Responsibilities

• Handle customer inquiries and resolve issues in a professional and timely manner.
• Communicate effectively with customers through phone, email, and chat platforms.
• Maintain accurate records and documentation of customer interactions.
• Collaborate with other team members to improve overall customer satisfaction.
• Assist in processing orders, tracking shipments, and addressing billing inquiries.
• Utilize MS-Excel to analyze customer data and generate reports for management.
• Strive to exceed customer expectations and contribute to a positive brand image.
  
  

If you are a self-motivated individual with a passion for delivering excellent customer service, we want you to join our team at Find Your Kicks India. Take the next step in your career and apply now!

About Company: Find Your Kicks India is a comprehensive marketplace where you can find hyped sneakers, apparel, and collectibles. Here, you can register as a seller and sell your inventory and you can also register as a buyer and buy your favorite hyped stuff through us. By verifying all our resellers via comprehensive authentication processes, we make sure that only original, authentic, and quality products are dealt with by us. By getting their inventory listed on our platform, resellers can find a plethora of niche-specific buyers who are always looking to deal in the aforementioned products.