Customer Service/Customer Support Internship in Mumbai, Mira Bhayandar, Bandra, Thane, Mumbai

Selected Intern's Day-to-day Responsibilities Include

• Answer and direct incoming calls with professionalism.
• Follow up with clients via phone calls, providing information about promotions and offers.
• Update Loyalty Program members on latest promotions and offers.
• Maintain a welcoming and organized reception area.
• Efficiently handle client inquiries and direct them to the appropriate department.
• Perform administrative tasks and assist in office coordination.
  
  

Requirements

• Female candidates with a pleasing personality.
• Very fluent in English.
• Computer-literate, proficient in responding to clients on WhatsApp promptly.
  
  

About Company: Founded in 1927 by Kewalram Ghanshamdas Popley, the Popley Group has been the ambassador of luxury lifestyle in India & the Middle East for over 90 years. Maintaining its heritage of a family owned operation, the group has none the less evolved into one of the leading forces in the luxury business. Today, with a portfolio of several luxury brands, a presence across nations, the Popley Group represents some of the finest international brands & jewellery in the region.

The Popley Group specializes in the retail, distribution, and marketing of fine jewellery & luxury brands within the sectors of watches, accessories, luxury communications, writing instruments and gifts. Trusted relationships with prestigious houses such as Swatch Group, LVMH, DTC, WGC & Platinum Guild to name only a few, illustrate the portfolio brands represented by the Group.